summaryrefslogtreecommitdiffstats
diff options
context:
space:
mode:
authorintrigeri <intrigeri@boum.org>2019-12-08 07:13:35 +0000
committerintrigeri <intrigeri@boum.org>2019-12-08 07:13:35 +0000
commit1752b9223a9257e0416761e6ab62c96e58324a1f (patch)
treea981611159cf0fd1cb958b815654c4b0cfe34425
parentca1854d0f7632abf7ca2979f537c8cd6fe3ec748 (diff)
parentd0b87983c297cf5fbc56cec247b210f6a4da98bb (diff)
Merge remote-tracking branch 'origin/master' into stablestable
-rw-r--r--wiki/src/blueprint/GitLab.mdwn2
-rw-r--r--wiki/src/blueprint/interviews.mdwn1056
-rw-r--r--wiki/src/blueprint/monthly_report/report_2019_11.mdwn121
-rw-r--r--wiki/src/blueprint/user_survey.mdwn6
-rw-r--r--wiki/src/contribute/how/user_experience.mdwn6
-rw-r--r--wiki/src/contribute/how/user_experience/interviews.mdwn340
-rw-r--r--wiki/src/contribute/how/user_experience/interviews/adam.mdwn57
-rw-r--r--wiki/src/contribute/how/user_experience/interviews/alex.mdwn32
-rw-r--r--wiki/src/contribute/how/user_experience/interviews/bea.mdwn131
-rw-r--r--wiki/src/contribute/how/user_experience/interviews/bernardo.mdwn24
-rw-r--r--wiki/src/contribute/how/user_experience/interviews/charles.mdwn39
-rw-r--r--wiki/src/contribute/how/user_experience/interviews/claudia_felix.mdwn106
-rw-r--r--wiki/src/contribute/how/user_experience/interviews/daan.mdwn34
-rw-r--r--wiki/src/contribute/how/user_experience/interviews/ernesto.mdwn29
-rw-r--r--wiki/src/contribute/how/user_experience/interviews/helen.mdwn44
-rw-r--r--wiki/src/contribute/how/user_experience/interviews/isabella.mdwn25
-rw-r--r--wiki/src/contribute/how/user_experience/interviews/jeanne.mdwn52
-rw-r--r--wiki/src/contribute/how/user_experience/interviews/joana_orlando.mdwn123
-rw-r--r--wiki/src/contribute/how/user_experience/interviews/margarita.mdwn31
-rw-r--r--wiki/src/contribute/how/user_experience/interviews/mathias.mdwn27
-rw-r--r--wiki/src/contribute/how/user_experience/interviews/miguel.mdwn30
-rw-r--r--wiki/src/contribute/how/user_experience/interviews/pedro.mdwn24
-rw-r--r--wiki/src/contribute/how/user_experience/interviews/ray.mdwn40
-rw-r--r--wiki/src/contribute/how/user_experience/interviews/roberto.mdwn174
-rw-r--r--wiki/src/contribute/how/user_experience/interviews/sophia.mdwn28
-rw-r--r--wiki/src/contribute/personas.html2
-rw-r--r--wiki/src/contribute/personas/cris.html4
-rw-r--r--wiki/src/contribute/personas/kim.html1
-rw-r--r--wiki/src/contribute/personas/riou.html1
-rw-r--r--wiki/src/contribute/release_process.mdwn13
-rw-r--r--wiki/src/doc/about/features.es.po62
-rw-r--r--wiki/src/donate.ar.po21
-rw-r--r--wiki/src/donate.ca.po21
-rw-r--r--wiki/src/donate.de.po21
-rw-r--r--wiki/src/donate.es.po65
-rw-r--r--wiki/src/donate.fa.po21
-rw-r--r--wiki/src/donate.fr.po27
-rw-r--r--wiki/src/donate.html20
-rw-r--r--wiki/src/donate.id.po21
-rw-r--r--wiki/src/donate.it.po21
-rw-r--r--wiki/src/donate.pl.po21
-rw-r--r--wiki/src/donate.pt.po21
-rw-r--r--wiki/src/donate.ru.po21
-rw-r--r--wiki/src/donate.sr_Latn.po21
-rw-r--r--wiki/src/donate.tr.po21
-rw-r--r--wiki/src/donate.zh.po21
-rw-r--r--wiki/src/donate.zh_TW.po21
-rw-r--r--wiki/src/news/report_2018_01.mdwn8
-rw-r--r--wiki/src/news/report_2019_01.mdwn2
-rw-r--r--wiki/src/upgrade/v1/Tails/1.0~testoverlayfs/amd64/alpha/upgrades.yml2
-rw-r--r--wiki/src/upgrade/v1/Tails/1.0~testoverlayfs/amd64/alpha/upgrades.yml.pgp7
-rw-r--r--wiki/src/upgrade/v1/Tails/1.0~testoverlayfs/amd64/stable/upgrades.yml2
-rw-r--r--wiki/src/upgrade/v1/Tails/1.0~testoverlayfs/amd64/stable/upgrades.yml.pgp7
-rw-r--r--wiki/src/upgrade/v1/Tails/1.1~testoverlayfs/amd64/alpha/upgrades.yml.pgp7
-rw-r--r--wiki/src/upgrade/v1/Tails/1.1~testoverlayfs/amd64/stable/upgrades.yml.pgp7
-rw-r--r--wiki/src/upgrade/v1/Tails/4.0~rc1/amd64/alpha/upgrades.yml15
-rw-r--r--wiki/src/upgrade/v1/Tails/4.0~rc1/amd64/alpha/upgrades.yml.pgp8
57 files changed, 1913 insertions, 1201 deletions
diff --git a/wiki/src/blueprint/GitLab.mdwn b/wiki/src/blueprint/GitLab.mdwn
index 881cffa..cb826a9 100644
--- a/wiki/src/blueprint/GitLab.mdwn
+++ b/wiki/src/blueprint/GitLab.mdwn
@@ -686,7 +686,7 @@ repository that meet certain conditions:
# GitLab hosting options
-See https://salsa.debian.org/tails-team/gitlab-migration/wikis/hosting/comparison
+See <https://salsa.debian.org/tails-team/gitlab-migration/wikis/hosting/comparison>
(tables in pure Markdown are too tedious for me -- intrigeri).
# Resources
diff --git a/wiki/src/blueprint/interviews.mdwn b/wiki/src/blueprint/interviews.mdwn
deleted file mode 100644
index 59edbd3..0000000
--- a/wiki/src/blueprint/interviews.mdwn
+++ /dev/null
@@ -1,1056 +0,0 @@
-[[!meta title="Interviews of users"]]
-
-We are collecting here summaries and insights from interviews
-with Tails users.
-
-In their shortest form, these can be
-[intercept Interviews](http://internetfreedom.secondmuse.com/framework-elements/intercept-interviews/)
-that are designed to increase understanding and dialogue through a series of
-quick questions that take no more than 10 to 15 minutes of dialogue.
-
-The email address of the interviewees are stored in the internal Git
-repo: `contacts/ux_interviews.mdwn`.
-
-The names of the interviewees are changed but loosely related in terms
-of gender, language, and age.
-
-[[!toc levels=2]]
-
-HOWTO
-=====
-
-Intercept interview script
---------------------------
-
-- Introduction
- - Who I am, what I am doing, and why I'm conducting the interview.
-
-- Getting the interviewee's consent:
- - You can answer my questions to the extend that you feel comfortable
- and stop at any moment.
- - We want to keep this information publicly available for contributors
- of the project but in generic terms, removing personally
- identifiable information.
-
-- The user
- - Who are you? What do you do?
-
-- Tails & you:
- - How did you come to be interested in Tails and get started?
- - What is your level of expertise with Tails?
- - What do you use it for? How often?
-
-- Pros & cons:
- - What are the three things that you like the most in Tails?
- - What are the three things that you dislike the most in Tails?
-
-- Good bye:
- - Thank you!
- - Would you give us your email if you want to keep in touch for future
- questions or go deeper? Emails are stored encrypted and only
- accessible to the core contributors.
- - Do you know of anybody else using Tails and that would be worth
- interviewing?
-
-Resources on interviewing users
--------------------------------
-
-- [Steve Portigal, _Interviewing Users_](http://gen.lib.rus.ec/search.php?req=steve+portigal+interviewing+users)
-
-- [Parlatype](https://gkarsay.github.io/parlatype/), a minimal audio
- player for manual speech transcription.
-
-Tips when taking notes
-----------------------
-
-- Whenever possible, try to transcribe the language, mental model, and
- understanding of the interviewee. The interviewee might use a
- different word than what we usual use (for example, "permanent"
- instead of "persistent") or think that something is not possible in
- Tails while it is. Don't correct them during the interview (you can
- clarify things that could be helpful for them at the very end) and
- transcribe this in your summary.
-
-Template email for validating the output
-----------------------------------------
-
-<pre>
-Thank you so much for taking some time to answer my questions about
-Tails the other day!
-
-I'm sending you here what I plan to store in our public working
-documents on our website. Please correct me if I misunderstood
-something or if you want me to remove some bits.
-</pre>
-
-<a id="interviews"></a>
-
-Interviews
-==========
-
-<a id="Bea"></a>
-
-Bea, August 2018
-----------------
-
-Bea is from North America but lives in Latin America where she does
-political work as a volunteer in a grassroots organization.
-
-Her organization is very diverse and includes peasants associations,
-student's groups, women's groups, human-rights defenders, environmental
-struggles, struggles against the mining industry, etc. During their
-national gathering, tens of thousands of people come together and,
-during other national events like general strikes, they mobilize
-hundreds of thousands of people in the streets.
-
-In the organization, she is part of a small group in charge of
-international relations: answering emails from people outside the
-country who want to know about the organization and communicating with
-other grassroots organizations around the world.
-
-Her small group really got started with Tails after reading a digital
-security guide by a European activist group. Their started using
-*portable* systems as a simple way of protecting themselves from all
-kinds of digital threats.
-
-Before using Tails they also used another custom live system built by
-some friends of them and also based on Debian. As of today, many people
-in her organization are still using this custom system. They are pushing
-them to migrate to Tails because the kind of community behind Tails
-makes it look safer to them.
-
-Bea uses Tails for 2 main reasons:
-
-- For the sake of learning and being able to teach others.
-
- By using tools like Ubuntu, Linux Mint, Debian, or Tails herself, she
- knows better how they work and she can analyze digital threats better.
- People are often scared of many things but she feels the need to
- analyze what are the real threats and the data they manipulate.
-
-- For personal use.
-
- She uses her computer for her work within the organization, to handle
- the web and the social media of the organization as well as of another
- NGO in North America that struggles against the mining industry.
-
- Even though her laptop is running Mint, is encrypted, and has Tor,
- Bitmask, GPG, and everything, she knows that her activism, her
- computer, and her online life is monitored, for example by companies
- from the mining industry.
-
- So she sometimes turns to Tails to have an extra "window of privacy"
- and do more personal stuff that she doesn't want to be linked to her
- political life, like access a secure personal email account, or
- use the Internet without leaving traces and risking to get spyware or
- malware on her computer.
-
-Only a few people were using Tails in her organization until now because
-the website was not translated into Spanish. This year, they started to
-give workshops on Tails within the organization. As people from the
-international relations group all speak several languages, "hacking" on
-digital security tools was more accessible to them and they ended up
-being the ones giving workshops and teaching others.
-
-Bea are her group are recommending Tails mostly to 2 kind of people:
-
-- People who don't have a computer and always use shared computers.
-
- Sometimes the people reporting human-rights violations in their
- community work on a shared computer, that runs Windows and is the same
- as the ones that the kids use to play online or watch movies, it's
- full of viruses, a real catastrophe.
-
- They try to convince them to use Tails with a persistent memory to
- manipulate the data on human-rights violations and keep it out of
- their Windows. Even though these people might still use GMail...
-
- Using GMail from Tails is a bit more complicated but it's possible.
- You only get more security checks. So it's important to have another
- email account as a backup in case they block your account.
-
-- People who want to have more secure communications.
-
- They teach them Thunder, GPG, and how to replace their GMail with a
- secure email. For example, when the human-rights reporter from a
- community communicates with the regional and national reporters, to
- avoid sending the reports and the names of the victims to GMail.
-
-But until now maybe around 10 people are really working like this
-because people are not so aware of digital threats and how to mitigate
-them. Apart from digital-rights defenders, it's most popular amongst
-young people in bigger cities. Feminist groups are also working on
-digital security.
-
-### What she likes
-
-- She's really excited about the upcoming support for *VeraCrypt*.
-
- Many people here are using *VeraCrypt* and it was a big limitation
- when trying to convince them to use Tails.
-
- Human-rights defenders, lawyers, and journalists are using *VeraCrypt*
- a lot to protect information that can be sensitive for them or for
- their testimonies.
-
-- She really likes cloning. If you have a USB stick, I can make you a
- Tails!
-
-- She likes the persistent memory and finds it easy to use.
-
-### What she dislikes
-
-- She misses *Bitmask*.
-
- *Bitmask* is sometimes faster than Tor and you don't get that many
- "*Prove that you're not a robot*" that drive you crazy.
-
- With *Bitmask* I can decide to always appear as coming from North
- America whereas with Tor I always appear as coming from a different
- country. Some websites, like Google, don't like that.
-
-- She misses the ability to install additional software:
-
- - *Bitmask*.
-
- - Some people are used to their Windows applications and using it with
- *Wine*.
-
- - Some specific audio and video applications.
-
-- In recent versions, she had troubles cloning when running in Spanish.
-
-- In recent versions, she had troubles using *Enigmail* with *Thunder*
- and had to import her GPG keys manually every time.
-
-<a id="additional_software"></a>
-
-Additional Software UX sprint, January 2018
--------------------------------------------
-
-We asked the participants what the one thing that they would change in
-Tails if they had a magic wand:
-
-- P1: Make the installation easier from Windows. They had problems once
- creating the persistent storage.
-- P2: Upgrades!
-- P3: Make it easier to log into captive portals. They had to do this
- once and it was super hard to figure out.
-- P4: Allowing creating the persistent storage from Tails Greeter. And
- upgrades!
-- P7: Remove the need to configure the keyboard and language every time.
-
-<a id="Claudia"></a>
-
-Claudia & Felix, January 2018
------------------------------
-
-Claudia and Felix are reporters working in a journalists organization in
-Latin America. They investigate and report on issues such as
-human-rights violations, enforced disappearances, drug trafficking but
-always with a focus on the social impacts.
-
-Their organization has been collaborating with others on a shared
-whistleblowing platform for some years.
-
-Claudia has been designated by her organization to be the person in
-charge of the whistleblowing platform. She has an OpenPGP key to
-communicate with other organization on the platform but she only uses it
-for that. Actually, right now it's expired.
-
-Felix is a sociologist but he "likes machines" so people call him
-whenever a computer issue pops up in the office as they don't have a
-dedicated computer person.
-
-Most journalists in their office use Mac but their administrative staff
-run Windows.
-
-### Whistleblowing platform
-
-The whistleblowing platform was set up by a tech organization from
-abroad. They gave each organization some training on the platform and a
-dedicated laptop to access it only from Tails. The training was focused
-on the platform, so they didn't receive a proper training on Tails
-itself. In general, little technical support was provided after the
-platform was installed.
-
-Though the dedicated laptop seemed to be new, Tails takes 2-3 minutes to
-start. Maybe it's because of the computer but they don't really know
-because they didn't try it on another computer. All organizations
-collaborating on the whistleblowing platform received the same machine
-and some gave up on using it. They probably got the worse computer in
-the world!
-
-It was not clear to them whether it was safe against malware to start
-Tails from their personal computer instead of the dedicated computer.
-
-When working on leaked documents, they download them from Tails but do
-the real work from their own computers.
-
-The first year Tails worked very well. But then they started having more
-problems when the upgrades started.
-
-### They know they should do more for their digital security
-
-Their organization is aware that the stories that they are investigating
-require more digital security but they are struggling with switching to
-new tools. It costs a lot to change people's habit, especially with
-older journalists who are not going to change their investigation
-techniques.
-
-Their administrative staff have their Windows encrypted using BitLocker
-but the journalists on Mac are reluctant to encrypt their computer
-because it would make them slower to start.
-
-The organization is looking into switching their emails to a trusted
-provider but they are not there yet. They tried to get people to switch
-from GMail to Thunderbird but it was not adopted because people are
-really used to GMail and found Thunderbird slow in comparison,
-especially on bad Internet connections. So they tired to make people
-use OpenPGP on GMail with Mailvelope but this failed as well.
-
-The same happens with Signal, which is not as fast and reliable.
-
-But they managed to get people to use Mumble, hosted by a trusted
-provider, for their internal meetings.
-
-In general, even after learning from the recent [malware infection of
-journalists in
-Mexico](https://citizenlab.ca/2017/06/reckless-exploit-mexico-nso/).
-It's very hard for people in Latin America to know whether they have
-been infected because they lack local people who can do computer
-forensics. How can you know whether you are being spied? Not to get
-paralyzed, people stay blind to these issues and keep on doing their
-work as usual.
-
-### What they dislike
-
-- Upgrades!
-
- Several time, their Tails stopped working because of an upgrade. In
- such cases they would get help from another organization collaborating
- with the whistleblowing platform which has more technical staff. Right
- now for example, their Tails has been broken since December and is
- being fixed by them.
-
- One of their Tails was so old that it was impossible to upgrade it.
- Felix installed a new Tails and copied the cryptographic key to the
- whistleblowing platform manually.
-
-- Some months ago, they had troubles with their local keyboard
- configuration that was not always applied.
-
-- They once lost the configuration of their persistence and struggled
- importing their keys back to the new persistence.
-
- When configuring Tails, some options are shown but it's hard to
- understand what they correspond to if you are not an expert.
-
-- They have lots of trouble connecting to Tor. It can take up to 15
- minutes and Felix tried on different networks (in the office and at
- home).
-
-<a id="Joana"></a>
-
-Joana & Orlando, January 2018
------------------------------
-
-Joana and Orlando are investigative journalists and human-rights
-defenders in Latin America. They work in an organization that
-investigates and reports on private companies in Latin America, fighting
-for transparency and accountability and denouncing human-right
-violations of these companies, especially towards local communities.
-
-They use Tails for online investigation: to gather data and visit the
-websites of companies and governments. They don't redact or publish
-their reports from Tails and only use it to gather intelligence.
-
-As a policy of their organization, everybody uses Ubuntu; except Orlando
-who prefers Debian. Some staff run Windows from virtual machines for
-some applications. Another policy of their organization is to encrypt
-all emails using OpenPGP.
-
-Few organizations in Latin America are conscious and concerned about
-digital security and it's still something very new. People started being
-more cautious after learning about the [malware infections of
-journalists in
-Mexico](https://citizenlab.ca/2017/06/reckless-exploit-mexico-nso/); at
-least some journalists but not really the human-rights organizations.
-
-### Working between Tails and Ubuntu
-
-They use Tails on the laptops provided by their organization. They
-reboot into Tails to do their online work and switching is not a problem
-from them. They use an additional USB stick to save the documents that
-they want to share between Tails and their regular operating system.
-They use MAT to clean the metadata on these documents but the USB sticks
-are not encrypted. Since their Ubuntu is encrypted, they can't access it
-from Tails.
-
-### Working with local communities
-
-They often collaborate with local communities affected by the companies
-that they investigate. Joana and Orlando teach them about digital
-security, how to communicate with them, and do research online by
-themselves. Tails (and Tor) is what they recommend.
-
-But for people in the communities, Tails seems very sophisticated, too
-technical, only for spies, or too much paranoia. Joana and Orlando work
-on these stereotypes and fears but it's challenging because they don't
-have a technical background themselves. So Tails remains hard to adopt
-for most people. The communities also have little money and this doesn't
-help. Tails works better in the communities where they find a champion
-who's more interested in digital security and more into computers.
-
-### Applications they use to do their work
-
-For their investigation and reporting, they use mostly LibreOffice,
-[PSPP](http://savannah.gnu.org/projects/pspp) (statistical analysis
-tool), [QGIS](https://qgis.org/) (geographic information system),
-[Zotero](https://www.zotero.org/) (research sources organizer), GIMP,
-and Inkscape.
-
-They already have everything they need in Tails because they only use
-Tails for online investigation and data gathering and analyse the data
-on Ubuntu or Debian.
-
-For their communication they use Jitsi and Mumble (hosted by a trusted
-provider). They have Signal on their personal phones but people in the
-communities all have WhatsApp.
-
-They also have a Nextcloud hosted by a trusted provider.
-
-### Data loss and backups
-
-They don't have much in their persistence, mostly a copy of their
-OpenPGP keys (that they also have on their laptops) and some
-configuration. So it's not a big problem if they loose their persistence
-and they don't back it up.
-
-They used to have an internal backup server in their office but its
-hardware broke some months ago and it hasn't been replaced yet. For the
-time being, people usually back up their files from Ubuntu to external
-hard disks.
-
-### What they like
-
-- Cloning is very useful when working with communities.
-
-- Tails became easier to setup and configure. For example, now you can
- install Tails from Ubuntu and Debian.
-
-- They really like MAT and use it a lot. Metadata and MAT are also a
- good example to explain why you need to protect your data, your files,
- and communications. A big limitation is that MAT cannot clean PDF
- files which is a format that they use a lot.
-
-- They like that Tails connects automatically to Tor.
-
-- Orlando likes that Tails is based on Debian because he's been using
- Debian himself for a while.
-
-- They really like having Thunderbird and a copy of their OpenPGP keys
- in persistence. Before that they suffered a lot from not having access
- to their encrypted emails when they didn't carry their work computers
- with them. Now they can start Tails and access it anywhere, even on
- holidays!
-
-- They like the manuals on the website, what is Tails, how it works,
- etc. It's good to empower people who are new to Tails.
-
-### What they dislike
-
-- The verification to check that the ISO is genuine is still quite
- complicated. Orlando managed to do it from the command line but without
- really understanding. He also did it from the website and there it was
- more automatic. He likes the command line instructions as it makes him
- feel safer even if he only copies from the tutorial.
-
-- Tails is complicated to start on newer computer which are much more
- locked down by companies. One time, after trying Tails on the computer
- of a colleague, it couldn't boot Windows anymore.
-
-- Joana once had problems with upgrade on a USB stick. She could do the
- first two upgrade but then it was not possible to do the third one.
-
-- Some governmental websites cannot be accessed from Tor. Orlando
- thought that the other browser (*Unsafe Browser*?) was added to Tails
- to make this possible.
-
-<a id="Mathias"></a>
-
-Mathias, December 2017
-----------------------
-
-Mathias is a 25 years old video technician living in the north of france. He is also a punk hardcore singer, and is involved in several struggles
-against the capitalist world.
-
-
-He first used Tor, and didn't really get interested in Tails,
-but he went to a discussion about Tails and then downloaded it
-just to see how it was. He then realized that Tor was not enough
-for his needs, that he needed an amnesic operating system.
-
-He doesn't have much expertise with Tails, at first he had a
-hard time understanding that it started from a usb stick and was
-independant from the hard drive.
-
-He has been using it to anonymously upload videos on youtube.
-The videos were showing a group of skateboarders riding in the
-city, wearing masks and sometimes spray painting on the walls.
-They wanted their messages to be publicly viewable, while not
-risking to be discovered by the police.
-Tails also makes him want to do more illegal things :)
-
-
-He likes that Tails is nomade, simple, and has a persistence support. But
-at first he likes the facts that he can feel the presence of human beings
-behind the project.
-
-And he doesn't have bad things to say about Tails, because he is not doing
-crazy things with it and doesn't know it enough.
-
-
-<a id="Daan"></a>
-
-Daan, December 2017
--------------------
-
-Daan is a 18 years old ICT (information and communications technology)
-student and a security researcher. He lives in the Netherlands and
-cares a lot about privacy.
-
-He learned about Tails on the Tor website after he started using Tor.
-He tried Tails, noticed that everything was routed through Tor by
-default and liked it. He also immediately appreciated that
-cryptography tools, such as OpenPGP encryption, are readily
-accessible. The memory erasure on shutdown feature was another
-key point.
-
-Daan is a power-user who themed his Tails and uses additional software
-packages. He uses Tails only when he feels it's needed and not daily,
-for example when he feels like the government may target him because
-he looks up specific information. He uses Tails for penetration
-testing, sharing files privately with his friends, and occasionally
-for software development.
-
-Things he likes:
-
-1. Memory erasure on shutdown.
-2. Access to encryption tools (OpenPGP, KeePassX).
-3. No data leaves the computer without going through Tor.
-
-Things he dislikes:
-
-1. He finds the applications menu hard to use (but he likes GNOME).
-2. He would like to see [tcpcrypt](http://tcpcrypt.org/) integrated
- in Tails.
-3. He finds the Tails user interface glossy and thinks it should
- look fancier.
-4. He wants server functionality in Tails.
-
-<a id="Charles"></a>
-
-Charles, December 2017
-----------------------
-
-Charles is 30 years old and lives in North America. He is a political
-activist working on law reform at the state level. He cares about free
-software and calls himself a "purist". He is part of an organization
-that provides computers and cell phones with free software
-(*libreboot*, *Replicant*) to people.
-
-Around 2012, Bill Binney's revelations about the amount of spying done
-by the US government shocked him and prompted him to re-evaluate his
-decisions about how he kept control of his data & communication.
-This made him start to use Tor and Tails.
-
-Since three years, Charles uses Tails daily. He submits bug reports
-and sends suggestions to the developers. He is a power-user at ease in
-a terminal; he installs additional packages to adapt Tails to
-his needs. He mainly uses Tails for IRC and XMPP chat, email, web
-browsing, and SSH.
-
-Things he likes:
-
-1. He has a sense of trust in the people who work on the Tails
- project, and particularly about the fact they will make decisions
- that will be in his best interest.
-2. Something he calls "usability": once the desired settings are in
- place, every time he boots Tails it's fresh (but customized as
- desired).
-3. Tor is integrated system-wide by default, which avoids the need to
- configure another OS to achieve this goal.
-
-Things he dislike:
-
-1. Tails lacks support for next-generation IM (e.g. OMEMO); he is
- aware that this support might be available via Additional Software
- Packages already, but he thinks it should be available by default.
-2. Charles misses a really free software version of Tails (Linux Libre
- kernel, no firmware).
-3. Charles misses support for server-related features (XMPP server,
- Media Goblin, Mumble).
-
-<a id="Miguel"></a>
-
-Miguel, May 2017
-----------------
-
-Miguel is a 20 years old statistics student in Brazil. He is part of
-a collective that works on online privacy and security.
-
-In 2014 he was trying all the privacy tools he and his friends could
-found, and then he started using Tails. Sometimes he doesn't use Tails
-very often, and only as a way to use other people's computers: he
-keeps his passwords is a KeePassX database, along with some personal
-files and his Thunderbird configuration on the Tails persistent
-volume. And sometimes he uses Tails more intensively, for example
-when dealing with sensitive material. Miguel identifies himself as an
-intermediate level Tails user, although he helps others use Tails and
-does not need other people's help himself.
-
-### What he likes
-
-- the new Installation Assistant
-- the amnesic property, that allows him to use other people's
- computers
-- the fact that Internet connections are routed through Tor
-- he finds Tails easy to use, e.g. the persistence setup
-- the set of bundled software
-
-### What he does not like
-
-- GNOME is heavy on older computers
-- the website translation workflow is hard
-- he misses the ability to install Tails on the command-line with dd
- (and was surprised when I told him it still worked)
-
-<a id="Sophia"></a>
-
-Sophia, May 2017
-----------------
-
-Sophia is 30 years old, lives in Brazil and has two jobs: she is
-a teacher and a system administrator.
-
-In 2015, she was looking for an operating system that would be safer
-than macOS, and discovered Tails. She had been using Linux for 2 years
-already, but found it vastly easier to use Tails than to configure
-software to use Tor on a regular Linux distribution. Since then, Tails
-is her only OS and she uses it every day; she feels very comfortable
-using it, although she has not tried everything.
-
-### What she likes
-
-- Tails is plug'n'play and it "just works"
-- Tor Browser
-- MAT
-
-### What she dislikes
-
-- having to configure Tor Browser to match her security requirements
- (security slider set to "High", JavaScript disabled by default)
- every time she starts Tails; she would like a persistent setting
- for these settings
-- Totem is buggy with some subtitles (buggy delay after pausing and
- resuming), so she misses VLC
-- she misses a set of LibreOffice Impress templates/themes that could
- be installed by default
-
-<a id="Isabella"></a>
-
-Isabella, May 2017
-------------------
-
-Isabella is a 50 years old Debian user living in Brazil. She used to
-be a journalist at a magazine that talked a lot about FOSS (among
-other things), then got in touch with people working on privacy
-enhancing technologies (PET) and switched jobs: she now works with
-a collective that defends freedom and privacy online, learns about
-privacy tools and does advocacy for them.
-
-She has been demonstrating Tails to people since 2 years: she finds it
-easier to advocate for than Debian since it's easy to try (without
-replacing one's current OS) and is pre-configured for privacy.
-She started using Tails herself 3 months ago. She found it easy, and
-doesn't need to ask for help anymore. She uses Tails about twice
-a month, mainly to upload sensitive material and for web browsing.
-
-### What she likes
-
-- "the bundle", i.e. everything pre-configured shipped in a box
-- She found Tails very didactic and liked how she could understand how
- to use it.
-
-### What she dislikes
-
-- upgrades are painful when using Tails not so often
-
-<a id="Bernardo"></a>
-
-Bernardo, May 2017
-------------------
-
-Bernardo is a 37 years old public administration teacher and social
-science researcher in Brazil. He studies the way social movements use
-Internet communication tools. He discovered Tails after the Snowden
-leaks, via a hackers collective and the homepage of the Tor website.
-
-He uses Debian and GNOME (and has some basic knowledge of the command
-line interface) so he felt comfortable using Tails, and found it easy
-to get started with. He advocates using Tails and started using it
-himself since the coup; he uses it about once a month, primarily to
-release and distribute material against the government.
-
-### What he likes
-
-- everything is torified by default
-- the amnesic property: everything goes away when turning off the
- computer
-- Windows Camouflage (when it was there…)
-- Pidgin
-
-### What he dislikes
-
-- he had some trouble with the Unsafe Browser
-
-<a id="Pedro"></a>
-
-Pedro, May 2017
----------------
-
-Pedro is 23 years old and studies applied mathematics in college in
-Brazil. He has been a Linux user since 11 years; Qubes OS is now his
-main operating system.
-
-He learned about Tails via the homepage of the Tor website before the
-Snowden leaks, and got interested by the amnesic property of Tails.
-He feels he knows his way around Tails and uses it once or twice
-a week to browse hidden services websites and for encrypted chat
-(that he finds easier to use on Tails than elsewhere).
-
-### What he likes
-
-- carrying a computer environment in his pocket
-- OnionShare
-- easy to use, practical
-- how the project cares about people and security
-
-### What he dislikes
-
-- GNOME is heavy and slow on old hardware
-- the end of 32-bit support
-- no more Windows Camouflage
-
-<a id="Margarita"></a>
-
-Margarita, March 2017
----------------------
-
-Margarita is a digital security consultant in Latin America. She used to
-develop autonomous communication infrastructures and is now focusing on
-training human-right defenders and organizations in digital security.
-She has been presenting Tails mostly to two different public:
-
-- Family members of missing people. For example working on building
- lists of missing people and DNA databases. People often disappear
- while traveling on roads and, as a consequence, people are sometimes
- refraining from moving. So it's a challenge to transmit information
- from one place to another or to be able to travel without carrying
- sensitive information. For example, someone wanted to train people on
- how to build a list of missing people in a community and decided to
- travel to the community without a computer and only use Tails there.
-- Women sharing abortion techniques and resources. They are often women
- who cannot turn to their families to ask questions and look for
- solutions and otherwise go and ask Google.
-
-Things she likes:
-
-- In the case of documenting missing people, they find the learning
- curve worth it.
-- It's portable: you keep it in your pocket and you don't have to
- install anything else.
-
-Things she dislikes:
-
-- Tails became harder to boot on newer computers.
-- In the case of women sharing abortion techniques, the learning curve
- made it harder to adopt.
-
-<a id="Helen"></a>
-
-Helen, March 2017
------------------
-
-Helen is a digital security trainer working in an organization defending
-the right for free speech in North America and working with both large
-news organizations and freelance journalists.
-
-She uses Tails for her work, especially since some of the news
-organizations they work with use *SecureDrop* to exchange files and
-communicate with sources. These news organizations have dedicate
-machines running Tails as their primary OS. She also uses Tails for
-personal use several times a week. For example she always has a Tails
-USB stick when she travels and doesn't want to carry her own equipment.
-It's lighter and for example she can use the computer in the lobby of
-her hotel or plug her Tails on the big TV screen in her room.
-
-Things she likes:
-
-- She likes the feeling of security. Tails allows her to keep her
- regular computer (Ubuntu, Debian, or Mac depending on the day) — the
- one where she stores her most important data — clean from phishing.
- Tails is good for surfing around, gossiping, etc. It feels like the
- early experience she had on the Internet when she was younger which
- was free from worries. She actually prefers Tails to *Tor Browser* for
- that kind of browsing.
-- She uses Tails a lot for note taking (*gedit*, *LibreOffice*).
-- She like *KeePassX* and going on IRC over Tails.
-
-Things she dislikes:
-
-- She doesn't like *Icedove* so much and would prefer using *mutt*.
-- She is frustrated not to be able to save a custom background in Tails.
- She feels like Tails is one of her computer and she likes to customize
- her things.
-- She likes the automatic upgrades in general but she always have to go
- back to the documentation when the upgrade fails. As part of her work,
- she also sometimes sees infrequent users struggling with accumulated
- upgrades (for example upgrading from 2.6 to 2.10).
-- <strike>She finds the Installation Assistant inferiorating for expert users
- like her when she only wants to download the ISO. But she recognizes
- that it otherwise works really well for new users.</strike>
-- She wants a minesweeper game in Tails.
-- Once she had troubles debugging a firewall from Tails because the
- router was not giving a DHCP lease and the *Unsafe Browser* wouldn't
- start without one.
-
-<a id="Ernesto"></a>
-
-Ernesto, March 2017
--------------------
-
-Ernesto is working in the social science department of a University in
-Latin America where he does communication, web development, and video.
-He is also active in a local hacklab where he has a community TV and
-does video editing with free software.
-
-He uses Tails to be able to have a secure access to his personal data
-from the work computer that he has at the University or when he wants to
-travel light.
-
-Things he likes:
-
-- Have a full OS on a USB stick is cool!
-- All the connections go through Tor.
-- Keeping his email configuration and encryption keys in the persistent
- storage.
-- Tails comes with everything you need already. It even has a video
- editor.
-- He liked meeting the developers in person and seeing that we share
- similar ways of doing things. Now he wonders how he could help back.
-
-Things he dislikes:
-
-- The fact the upgrade mechanism is sometimes automatic and sometimes
- manual. You never know what to expect.
-- The new installation instructions are good for new users but he feels
- a bit lost when looking for the command line instructions only.
-
-<a id="Ray"></a>
-
-Ray, March 2017
----------------
-
-Ray is a security consultant and trainer in Africa.
-
-From the 10 journalists that he trained in using Tails at the end of
-2015, he knows of 2 who are still using it actively. They were the
-people with higher risks. For example a blogger with high risks that
-uses Tails as her regular operating system for her blogging activities,
-for example while traveling, and be able to use shared computers.
-
-Things he (and the people he trained) like:
-
-- Tails has low hardware requirements and this is useful when traveling
- to be able to use it anyway on the computers that are available.
-- The persistent storage.
-- MAC spoofing. Using MAC spoofing in a news room, one of the journalist
- he trained realized how his activity on the network could be monitored
- because the IT person, not seeing his computer as being up on the
- network, came and checked if everything was ok.
-- The Windows camouflage.
-- Having a set of tools already installed in Tails makes it easy for
- less technical people to get started.
-
-Things he (and the people he trained) dislike:
-
-- Tails doesn't work well on Chromebooks but these are picking up in
- Africa because they are cheap.
-- Tor often fails to connect on networks with low bandwidth.
-- Looking for applications is hard for people who are use to their
- proprietary equivalents (*Excel* is *Calc*, *Thunderbird* is
- *Icedove*, etc.).
-- After the training and the participants had to repeat the process of
- installing Tails again, some failed to carry out this process on their
- own and the one running on a Chromebook totally failed even during the
- training.
-- Removing support for 32-bits computers will be problematic for them
- because they often rely on old machines.
-- When working with a low bandwidth or connecting through a captive
- portal, after people started the Unsafe Browser, they tend to trust it
- more than they should because it's running from Tails.
-
-<a id="Adam"></a>
-
-Adam, March 2017
-----------------
-
-Adam is an investigative journalist working in an organization raising
-awareness around State surveillance and digital freedom in Western
-Europe. He has been using lots of Tor in different environments for
-years.
-
-As part of his work, he uses Tails both fully amnesiac and with
-persistence. He has dedicated hardware for running Tails: a modified
-ThinkPad X60 with many parts removed and only minimal input and output
-interfaces.
-
-He uses Tails to create, edit, and sanitize sensitive documents before
-sharing them with other people or publishing them. He doesn't want to
-open these documents on his regular operating system. Sometimes he
-doesn't use Tails for 3 months and then use it everyday during 1-2 weeks
-to work on a specific story.
-
-He also shares his secure machine with other people by his side to
-review or edit these sensitive documents instead of having to send these
-documents online. All-in-all he uses little Tor from Tails and use it
-more for data isolation.
-
-Maybe Qubes OS does more than Tails against exploits but Tails is a
-cheaper and more practical way for him to create a secure machine: it's
-cheaper hardware and has an easier learning curve. He also feels better
-having a hardware isolation instead of the virtual isolation provided by
-Qubes OS. When he wants no network activity on his X60 he unplugs the
-Ethernet cable and that's it.
-
-Things he likes:
-
-- He trusts Tails because he knows personally some of the developers;
- the same could apply to Debian.
-- Tails has been around for a while and is widely uses. It is well
- connected to the rest of the Tor community and has received more
- exposure.
-- He is used to Debian and feels comfortable hacking on the Debian base
- of Tails when needed. He doesn't really know RPM and that's another
- drawback of Qubes OS for him.
-- He's happy to see *OnionShare* in Tails now.
-
-Things he dislikes:
-
-- His hardened X60 has a 32-bit processor and he won't be able to run
- Tails 3.0 on it anymore.
-- He finds it painful not to have the keyboard for his language listed
- in the short list of keyboards in Tails Greeter.
-- He had troubles trying to install additional packages in Tails and
- instead reinstalled them every time. He wanted to use `scantailor`, a
- post-processing tool for scanned pages, and `tesseract-ocr`, an
- optical character recognition tool.
-- He had troubles displaying local files in Tor Browser and thinks that
- it's impossible to browser for anything under `file:///` in Tor
- Browser.
-- <strike>He had a hard time finding a direct download with the new Installation
- Assistant: *"I want a nerd link!"*</strike>
-
-<a id="Alex"></a>
-
-Alex, March 2017
-----------------
-
-Alex is a journalist working for a big news room in Western Europe.
-
-She got an authorization from her network administrator to have two
-machines at work: the official Windows machine from where she can access
-the company's back office and her own machine running Debian and
-sometimes Tails.
-
-They have a partnership with a whistleblowing platform and when working
-on their documents they do everything from Tails.
-
-Things she likes:
-
-- The fact that Tails is all-in-one. For example, she sometimes sets up
- a Tails USB stick for a few colleagues in the "war room" while working
- a sensitive paper and they have all they need to review and edit
- documents or do some additional research.
-- Qubes OS is a nice idea but Tails remains more straight-forward and
- you can use it immediately. You can clone a new key for someone and
- that's all they need.
-- Tails Installer in Debian! For example it's super useful to manually
- upgrade a relatively old version or to install a new USB stick for
- someone without having to restart on Tails.
-- The installation documentation is much better now.
-
-Things she dislikes:
-
-- She misses a screen locker. For example, to have a break during long
- working sessions while working on sensitive documents.
-- GMail doesn't work with Icedove and TorBirdy. So you have to switch to
- the Unsafe Browser to connect to GMail.
-
-<a id="Jeanne"></a>
-
-Jeanne, February 2017
----------------------
-
-Jeanne has been working as an independent journalist for 5-6 years in Western Europe. She
-writes stories that she sells to many different newspapers. She is also
-active in a not-for-profit resource center and coworking space for
-independent journalists in her city where she advocates for privacy to
-the local press. She runs Ubuntu on her PC and can handle it all-right
-with some help from her geek friends.
-
-She started using Tails about one year ago, helped out by a local
-privacy and free software advocate from which she cloned a USB stick.
-One of her colleague got his computer seized and she realized that
-having at least her hard disk encrypted was a way of guaranteeing her
-rights to privacy as a journalists in front of the police. Some of her
-sources were also scared of being monitored and explicitly asked for
-security protocols. She decided to get herself trained in privacy tools
-to be able to "lead the dance" and propose reasonable protocols
-to sources in the future herself.
-
-She uses Tails occasionally when the story or the source requires it.
-She is not using Tails outside of her work.
-
-Things she likes:
-
-- Tails comes as a package of privacy tools with no need to configure
- things manually. She had bad experiences and misconfigured some
- privacy tools on her computer in the past. Tails is like a "paranoid
- mode" by default.
-- MAT
-- She hopes that she could could do better at segmenting her time and
- use Tails to help her focus on a specific task.
-
-Things she dislikes:
-
-- The terminology around "persistence" was difficult to understand. She
- talks about "storage area" ("zone de stockage" in French).
-- She had trouble learning how to start Tails from her PC.
-- She finds it very hard to combine the use of Tails with the heavy
- multitasking implied by her work: during a single day she works in
- parallel on many different stories with many different clients and
- sources. She runs on a very short budget and cannot afford having a
- second computer dedicated to Tails.
-- Once, she had troubles opening her persistence because the keyboard
- layout was different than when she configured it.
-- Once, she lost the draft of a story because she had no persistence.
-- Once, she tried to use Tails for communicating with a source but
- failed in doing so.
-- When getting started she found the documentation on the desktop hard
- to apprehend because it was using too technical terms (like "ISO").
- She thinks that the documentation should be more accessible to less
- technical people as a pedagogical tool: since she is making the effort
- to getting into Tails, she is ready to read and learn.
diff --git a/wiki/src/blueprint/monthly_report/report_2019_11.mdwn b/wiki/src/blueprint/monthly_report/report_2019_11.mdwn
index 3b10519..dd0abd2 100644
--- a/wiki/src/blueprint/monthly_report/report_2019_11.mdwn
+++ b/wiki/src/blueprint/monthly_report/report_2019_11.mdwn
@@ -1,25 +1,9 @@
[[!meta title="Tails report for November, 2019"]]
-[[!meta date="`date --rfc-2822` eg. Thu, 08 Feb 2018 07:21:15 +0000"]]
+[[!meta date="Tue, 15 Dec 2019 12:34:56 +0000"]]
[[!pagetemplate template="news.tmpl"]]
[[!toc ]]
-Releases
-========
-
-* [[Tails VERSION was released on MONTH DAY|news/version_VERSION]] ([major|bugfix|emergency] release).
-
-* Tails VERSION+1 is [[scheduled for MONTH DAY|contribute/calendar]].
-
-The following changes were introduced in Tails VERSION:
-
-XXX: Copy the "Changes" section of the release notes, and compact a bit:
-
-* Remove lines about software upgrade (that's not Tails itself).
-* Remove screenshots.
-* Remove "New features" and "Upgrades and changes" headlines.
-* Remove line about Changelog.
-
Code
====
@@ -31,42 +15,75 @@ XXX: If you feel like it and developers, foundation team, and RMs don't do it th
Documentation and website
=========================
-XXX: If you feel like it and technical writers don't do it
- themselves, explore the Git history:
+- Improve our explanation of the [[enhanced
+ privacy|doc/anonymous_internet/thunderbird#torbirdy]] of *Thunderbird* in
+ Tails. ([[!tails_ticket 17270]])
+
+- Instruct people facing [[recurring errors from Tails
+ Upgrader|doc/upgrade/error/check]] to do a manual upgrade. ([[!tails_ticket 12492]])
- git log --patch --since='1 October' --until='1 November' origin/master -- "doc**.*m*" "about**.*m*" "support**.*m*" "install**.*m*" "upgrade**.*m*"
+- Improved the layout of the [[manual upgrade documentation|doc/upgrade/#manual]]. ([[!tails_ticket 12492]])
User experience
===============
-XXX: If you feel like it and the UX team does not do it
- themselves, check the archives of tails-ux:
- <https://lists.autistici.org/list/tails-XXX.html>
+- Finished processing the feedback on our [[mission and values|contribute/mission]]. ([[!tails_ticket 16540]])
+
+ Our work on this document was explained in [Open source & branding – a
+ contradiction?](https://simplysecure.org/blog/branding-tails), by Simply
+ Secure.
-- https://simplysecure.org/blog/branding-tails
+- Update *Etcher* to 1.5.61 to fix installing from macOS Catalina. ([[!tails_ticket 17185]])
Hot topics on our help desk
===========================
-XXX: Ask tails-bugs@boum.org to list hot topics for the last month.
+1. Multiple users reported having trouble [[importing keys in Seahorse|https://redmine.tails.boum.org/code/issues/17183]]
-1.
+1. We also had some reports about [[issues with Nvidia|https://redmine.tails.boum.org/code/issues/17184]] [[graphics cards|https://redmine.tails.boum.org/code/issues/17155]]
-1.
+1. And MacOS users were affected by a [[bug in Etcher|https://redmine.tails.boum.org/code/issues/17185]]
-1.
Infrastructure
==============
+- We finished updating the list of members in our [[signing key
+ revocation mechanism|doc/about/openpgp_keys/signing_key_revocation]]. ([[!tails_ticket #16665]])
+
+ We lost 5 members and added 8 new members. So the resiliency of the
+ scheme was increased overall. Thanks again to all the new members :)
+
Funding
=======
-XXX: The fundraising team should look at the fundraising Git.
+- Received a very generous donation of 6 bitcoins from
+ [[PrivCoin|partners]].
- git log --patch --since='1 December' --until='1 January' origin/master
+- We blogged about [[our plans for 2020|news/plans_for_2020]].
-XXX: The fundraising and accounting teams should look at the archives of <tails-fundraising@boum.org> and <tails-accounting@boum.org>.
+- Our fundraising campaign is doing pretty well.
+
+ Compared to the same period in 2017 and 2018 (first 41 days):
+
+ <pre>
+ 2016 2017 2018 2019
+ ---- ---- ---- ----
+ Amount 54 925 € 54 873 € 28 854 € 48 710 € 69%
+ Count 1124 717 1182 1084 -16%
+
+ Final amount 76 055 € 101 644 € 74 480 €
+ </pre>
+
+ We are doing pretty good in terms of both amount and number of donations
+ thought we're not set any record in either metrics.
+
+ This is not due to the lack of counter this year because the first 2 weeks of
+ this year were much worse than last year (when they was no counter yet) and
+ weeks 3-5 were better (when we had a counter already).
+
+ We cannot really explain these 16% less donations but it's not a big deal
+ either.
Outreach
========
@@ -84,28 +101,44 @@ On-going discussions
XXX: Link to the thread on <https://lists.autistici.org/list/tails-XXX.html>.
-Press and testimonials
-======================
+- Technical writers sent a proposal to improve and simplify the terminology
+ around "Persistence":
+
+ <https://lists.autistici.org/message/20191108.153500.fbbf3592.en.html>
-XXX: Copy content from press/media_appearances_2019.mdwn
- This page is continuously updated by tails-press@boum.org, so if
- it's empty there might be nothing special to report.
+- We are discussing what kind of password strength meter we should have in the
+ Persistence creation assistant. ([[!tails_ticket 7002]])
+
+- We started discussion whether we should say "*freedom fighters*" or "*human-rights
+ defenders*" in our mission and values:
+
+ <https://lists.autistici.org/message/20191126.113700.b936d424.en.html>
Translations
============
-XXX: Add the output of (adjust month!):
+## All the website
+
+ - fr: 89% (5302) strings translated, 2% strings fuzzy
+ - es: 52% (3120) strings translated, 4% strings fuzzy
+ - de: 36% (2139) strings translated, 11% strings fuzzy
+ - it: 31% (1854) strings translated, 8% strings fuzzy
+ - fa: 28% (1690) strings translated, 11% strings fuzzy
+ - pt: 22% (1361) strings translated, 9% strings fuzzy
- sudo apt-get install intltool
- git checkout $(git rev-list -n 1 --before="September 1" origin/master) && \
- git submodule update --init && \
- ./wiki/src/contribute/l10n_tricks/language_statistics.sh
+## [[Core pages of the website|contribute/l10n_tricks/core_po_files.txt]]
+
+ - fr: 93% (1697) strings translated, 4% strings fuzzy
+ - es: 89% (1619) strings translated, 3% strings fuzzy
+ - de: 64% (1169) strings translated, 16% strings fuzzy
+ - it: 60% (1095) strings translated, 18% strings fuzzy
+ - pt: 43% (792) strings translated, 14% strings fuzzy
+ - fa: 32% (596) strings translated, 14% strings fuzzy
Metrics
=======
-* Tails has been started more than BOOTS/MONTH times this month. This makes BOOTS/DAY boots a day on average.
+* Tails has been started more than 767&#8239;400 times this month. This makes
+ 25&#8239;580 boots a day on average.
[[How do we know this?|support/faq#boot_statistics]]
-
-XXX: Ask <tails@boum.org> for this number.
diff --git a/wiki/src/blueprint/user_survey.mdwn b/wiki/src/blueprint/user_survey.mdwn
index b3f0486..d27f682 100644
--- a/wiki/src/blueprint/user_survey.mdwn
+++ b/wiki/src/blueprint/user_survey.mdwn
@@ -1,11 +1,5 @@
[[!tails_ticket 14545]]
-Related blueprints:
-
-- [[blueprint/better_metrics]]
-- [[blueprint/interviews]]
-- [[blueprint/personas]]
-
Similar surveys
---------------
diff --git a/wiki/src/contribute/how/user_experience.mdwn b/wiki/src/contribute/how/user_experience.mdwn
index 6a3f71b..9b14e43 100644
--- a/wiki/src/contribute/how/user_experience.mdwn
+++ b/wiki/src/contribute/how/user_experience.mdwn
@@ -20,6 +20,12 @@ Even if you don't implement your suggestions yourself, [create
tickets](https://redmine.tails.boum.org/code/projects/tails/issues/new) with your ideas
so that others can benefit from your insight.
+Relate pages
+============
+
+ - [[Personas|contribute/personas]]
+ - [[User interviews|interviews]]
+
<a id="resources"></a>
Resources
diff --git a/wiki/src/contribute/how/user_experience/interviews.mdwn b/wiki/src/contribute/how/user_experience/interviews.mdwn
new file mode 100644
index 0000000..9406d4b
--- /dev/null
+++ b/wiki/src/contribute/how/user_experience/interviews.mdwn
@@ -0,0 +1,340 @@
+[[!meta title="User interviews"]]
+
+We are collecting here summaries and insights from interviews
+with Tails users.
+
+[[!toggle id="howto" text="Display notes on how to interview users"]]
+
+[[!toggleable id="howto" text="""
+
+In their shortest form, these can be
+[intercept Interviews](http://internetfreedom.secondmuse.com/framework-elements/intercept-interviews/)
+that are designed to increase understanding and dialogue through a series of
+quick questions that take no more than 10 to 15 minutes of dialogue.
+
+The email address of the interviewees are stored in the internal Git
+repo: `contacts/ux_interviews.mdwn`.
+
+The names of the interviewees are changed but loosely related in terms
+of gender, language, and age.
+
+Intercept interview script
+--------------------------
+
+- Introduction
+ - Who I am, what I am doing, and why I'm conducting the interview.
+
+- Getting the interviewee's consent:
+ - You can answer my questions to the extend that you feel comfortable
+ and stop at any moment.
+ - We want to keep this information publicly available for contributors
+ of the project but in generic terms, removing personally
+ identifiable information.
+
+- The user
+ - Who are you? What do you do?
+
+- Tails & you:
+ - How did you come to be interested in Tails and get started?
+ - What is your level of expertise with Tails?
+ - What do you use it for? How often?
+
+- Pros & cons:
+ - What are the three things that you like the most in Tails?
+ - What are the three things that you dislike the most in Tails?
+
+- Good bye:
+ - Thank you!
+ - Would you give us your email if you want to keep in touch for future
+ questions or go deeper? Emails are stored encrypted and only
+ accessible to the core contributors.
+ - Do you know of anybody else using Tails and that would be worth
+ interviewing?
+
+Resources on interviewing users
+-------------------------------
+
+- [Steve Portigal, _Interviewing Users_](http://gen.lib.rus.ec/search.php?req=steve+portigal+interviewing+users)
+
+- [Parlatype](https://gkarsay.github.io/parlatype/), a minimal audio
+ player for manual speech transcription.
+
+Tips when taking notes
+----------------------
+
+- Whenever possible, try to transcribe the language, mental model, and
+ understanding of the interviewee. The interviewee might use a
+ different word than what we usual use (for example, "permanent"
+ instead of "persistent") or think that something is not possible in
+ Tails while it is. Don't correct them during the interview (you can
+ clarify things that could be helpful for them at the very end) and
+ transcribe this in your summary.
+
+Template email for validating the output
+----------------------------------------
+
+<pre>
+Thank you so much for taking some time to answer my questions about
+Tails the other day!
+
+I'm sending you here what I plan to store in our public working
+documents on our website. Please correct me if I misunderstood
+something or if you want me to remove some bits.
+</pre>
+
+"""]]
+
+List of interviews
+==================
+
+<a id="roberto"></a>
+
+Roberto, October 2019
+---------------------
+
+Roberto is a journalist and works for an organization that does investigative
+journalism. I'm in charge of being the first filter for the information that
+arrives on *Leaks*, which is an alliance of news rooms across the country.
+
+[[Read the interview with Roberto|interviews/roberto]]
+
+<hr>
+
+<a id="bea"></a>
+
+Bea, August 2018
+----------------
+
+Bea is from North America but lives in Latin America where she does
+political work as a volunteer in a grassroots organization.
+
+[[Read the interview with Bea|interviews/bea]]
+
+<hr>
+
+<a id="claudia"></a>
+
+Claudia and Felix, January 2018
+-------------------------------
+
+Claudia and Felix are reporters working in a journalists organization in
+Latin America. They investigate and report on issues such as
+human-rights violations, enforced disappearances, drug trafficking but
+always with a focus on the social impacts.
+
+[[Read the interview with Claudia and Felix|interviews/claudia_felix]]
+
+<hr>
+
+<a id="joana"></a>
+
+Joana and Orlando, January 2018
+-------------------------------
+
+Joana and Orlando are investigative journalists and human-rights
+defenders in Latin America. They work in an organization that
+investigates and reports on private companies in Latin America, fighting
+for transparency and accountability and denouncing human-right
+violations of these companies, especially towards local communities.
+
+[[Read the interview with Joana and Orlando|interviews/joana_orlando]]
+
+<hr>
+
+<a id="mathias"></a>
+
+Mathias, December 2017
+----------------------
+
+Mathias is a 25 years old video technician living in the north of france. He is also a punk hardcore singer, and is involved in several struggles
+against the capitalist world.
+
+[[Read the interview with Mathias|interviews/mathias]]
+
+<hr>
+
+<a id="daan"></a>
+
+Daan, December 2017
+-------------------
+
+Daan is a 18 years old ICT (information and communications technology)
+student and a security researcher. He lives in the Netherlands and
+cares a lot about privacy.
+
+[[Read the interview with Daan|interviews/daan]]
+
+<hr>
+
+<a id="charles"></a>
+
+Charles, December 2017
+----------------------
+
+Charles is 30 years old and lives in North America. He is a political
+activist working on law reform at the state level. He cares about free
+software and calls himself a "purist". He is part of an organization
+that provides computers and cell phones with free software
+(*libreboot*, *Replicant*) to people.
+
+[[Read the interview with Charles|interviews/charles]]
+
+<hr>
+
+<a id="miguel"></a>
+
+Miguel, May 2017
+----------------
+
+Miguel is a 20 years old statistics student in Brazil. He is part of
+a collective that works on online privacy and security.
+
+[[Read the interview with Miguel|interviews/miguel]]
+
+<hr>
+
+<a id="sophia"></a>
+
+Sophia, May 2017
+----------------
+
+Sophia is 30 years old, lives in Brazil and has two jobs: she is
+a teacher and a system administrator.
+
+[[Read the interview with Sophia|interviews/sophia]]
+
+<hr>
+
+<a id="isabella"></a>
+
+Isabella, May 2017
+------------------
+
+Isabella is a 50 years old Debian user living in Brazil. She used to
+be a journalist at a magazine that talked a lot about FOSS (among
+other things), then got in touch with people working on privacy
+enhancing technologies (PET) and switched jobs: she now works with
+a collective that defends freedom and privacy online, learns about
+privacy tools and does advocacy for them.
+
+[[Read the interview with Isabella|interviews/isabella]]
+
+<hr>
+
+<a id="bernardo"></a>
+
+Bernardo, May 2017
+------------------
+
+Bernardo is a 37 years old public administration teacher and social
+science researcher in Brazil. He studies the way social movements use
+Internet communication tools. He discovered Tails after the Snowden
+leaks, via a hackers collective and the homepage of the Tor website.
+
+[[Read the interview with Bernardo|interviews/bernardo]]
+
+<hr>
+
+<a id="pedro"></a>
+
+Pedro, May 2017
+---------------
+
+Pedro is 23 years old and studies applied mathematics in college in
+Brazil. He has been a Linux user since 11 years; Qubes OS is now his
+main operating system.
+
+[[Read the interview with Pedro|interviews/pedro]]
+
+<hr>
+
+<a id="margarita"></a>
+
+Margarita, March 2017
+---------------------
+
+Margarita is a digital security consultant in Latin America. She used to
+develop autonomous communication infrastructures and is now focusing on
+training human-right defenders and organizations in digital security.
+She has been presenting Tails mostly to two different public:
+
+[[Read the interview with Margarita|interviews/margarita]]
+
+<hr>
+
+<a id="helen"></a>
+
+Helen, March 2017
+-----------------
+
+Helen is a digital security trainer working in an organization defending
+the right for free speech in North America and working with both large
+news organizations and freelance journalists.
+
+[[Read the interview with Helen|interviews/helen]]
+
+<hr>
+
+<a id="ernesto"></a>
+
+Ernesto, March 2017
+-------------------
+
+Ernesto is working in the social science department of a University in
+Latin America where he does communication, web development, and video.
+He is also active in a local hacklab where he has a community TV and
+does video editing with free software.
+
+[[Read the interview with Ernesto|interviews/Ernesto]]
+
+<hr>
+
+<a id="ray"></a>
+
+Ray, March 2017
+---------------
+
+Ray is a security consultant and trainer in Africa.
+
+[[Read the interview with Ray|interviews/ray]]
+
+<hr>
+
+<a id="adam"></a>
+
+Adam, March 2017
+----------------
+
+Adam is an investigative journalist working in an organization raising
+awareness around State surveillance and digital freedom in Western
+Europe. He has been using lots of Tor in different environments for
+years.
+
+[[Read the interview with Adam|interviews/adam]]
+
+<hr>
+
+<a id="alex"></a>
+
+Alex, March 2017
+----------------
+
+Alex is a journalist working for a big news room in Western Europe.
+
+[[Read the interview with Alex|interviews/alex]]
+
+<hr>
+
+<a id="jeanne"></a>
+
+Jeanne, February 2017
+---------------------
+
+Jeanne has been working as an independent journalist for 5-6 years in Western Europe. She
+writes stories that she sells to many different newspapers. She is also
+active in a not-for-profit resource center and coworking space for
+independent journalists in her city where she advocates for privacy to
+the local press. She runs Ubuntu on her PC and can handle it all-right
+with some help from her geek friends.
+
+[[Read the interview with Jeanne|interviews/jeanne]]
diff --git a/wiki/src/contribute/how/user_experience/interviews/adam.mdwn b/wiki/src/contribute/how/user_experience/interviews/adam.mdwn
new file mode 100644
index 0000000..07d0f686
--- /dev/null
+++ b/wiki/src/contribute/how/user_experience/interviews/adam.mdwn
@@ -0,0 +1,57 @@
+[[!meta title="Adam, March 2017"]]
+
+Adam is an investigative journalist working in an organization raising
+awareness around State surveillance and digital freedom in Western
+Europe. He has been using lots of Tor in different environments for
+years.
+
+As part of his work, he uses Tails both fully amnesiac and with
+persistence. He has dedicated hardware for running Tails: a modified
+ThinkPad X60 with many parts removed and only minimal input and output
+interfaces.
+
+He uses Tails to create, edit, and sanitize sensitive documents before
+sharing them with other people or publishing them. He doesn't want to
+open these documents on his regular operating system. Sometimes he
+doesn't use Tails for 3 months and then use it everyday during 1-2 weeks
+to work on a specific story.
+
+He also shares his secure machine with other people by his side to
+review or edit these sensitive documents instead of having to send these
+documents online. All-in-all he uses little Tor from Tails and use it
+more for data isolation.
+
+Maybe Qubes OS does more than Tails against exploits but Tails is a
+cheaper and more practical way for him to create a secure machine: it's
+cheaper hardware and has an easier learning curve. He also feels better
+having a hardware isolation instead of the virtual isolation provided by
+Qubes OS. When he wants no network activity on his X60 he unplugs the
+Ethernet cable and that's it.
+
+Things he likes:
+
+- He trusts Tails because he knows personally some of the developers;
+ the same could apply to Debian.
+- Tails has been around for a while and is widely uses. It is well
+ connected to the rest of the Tor community and has received more
+ exposure.
+- He is used to Debian and feels comfortable hacking on the Debian base
+ of Tails when needed. He doesn't really know RPM and that's another
+ drawback of Qubes OS for him.
+- He's happy to see *OnionShare* in Tails now.
+
+Things he dislikes:
+
+- His hardened X60 has a 32-bit processor and he won't be able to run
+ Tails 3.0 on it anymore.
+- He finds it painful not to have the keyboard for his language listed
+ in the short list of keyboards in Tails Greeter.
+- He had troubles trying to install additional packages in Tails and
+ instead reinstalled them every time. He wanted to use `scantailor`, a
+ post-processing tool for scanned pages, and `tesseract-ocr`, an
+ optical character recognition tool.
+- He had troubles displaying local files in Tor Browser and thinks that
+ it's impossible to browser for anything under `file:///` in Tor
+ Browser.
+- <strike>He had a hard time finding a direct download with the new Installation
+ Assistant: *"I want a nerd link!"*</strike>
diff --git a/wiki/src/contribute/how/user_experience/interviews/alex.mdwn b/wiki/src/contribute/how/user_experience/interviews/alex.mdwn
new file mode 100644
index 0000000..80d19fd
--- /dev/null
+++ b/wiki/src/contribute/how/user_experience/interviews/alex.mdwn
@@ -0,0 +1,32 @@
+[[!meta title="Alex, March 2017"]]
+
+Alex is a journalist working for a big news room in Western Europe.
+
+She got an authorization from her network administrator to have two
+machines at work: the official Windows machine from where she can access
+the company's back office and her own machine running Debian and
+sometimes Tails.
+
+They have a partnership with a whistleblowing platform and when working
+on their documents they do everything from Tails.
+
+Things she likes:
+
+- The fact that Tails is all-in-one. For example, she sometimes sets up
+ a Tails USB stick for a few colleagues in the "war room" while working
+ a sensitive paper and they have all they need to review and edit
+ documents or do some additional research.
+- Qubes OS is a nice idea but Tails remains more straight-forward and
+ you can use it immediately. You can clone a new key for someone and
+ that's all they need.
+- Tails Installer in Debian! For example it's super useful to manually
+ upgrade a relatively old version or to install a new USB stick for
+ someone without having to restart on Tails.
+- The installation documentation is much better now.
+
+Things she dislikes:
+
+- She misses a screen locker. For example, to have a break during long
+ working sessions while working on sensitive documents.
+- GMail doesn't work with Icedove and TorBirdy. So you have to switch to
+ the Unsafe Browser to connect to GMail.
diff --git a/wiki/src/contribute/how/user_experience/interviews/bea.mdwn b/wiki/src/contribute/how/user_experience/interviews/bea.mdwn
new file mode 100644
index 0000000..bcc0b6f
--- /dev/null
+++ b/wiki/src/contribute/how/user_experience/interviews/bea.mdwn
@@ -0,0 +1,131 @@
+[[!meta title="Bea, August 2018"]]
+
+Bea is from North America but lives in Latin America where she does
+political work as a volunteer in a grassroots organization.
+
+Her organization is very diverse and includes peasants associations,
+student's groups, women's groups, human-rights defenders, environmental
+struggles, struggles against the mining industry, etc. During their
+national gathering, tens of thousands of people come together and,
+during other national events like general strikes, they mobilize
+hundreds of thousands of people in the streets.
+
+In the organization, she is part of a small group in charge of
+international relations: answering emails from people outside the
+country who want to know about the organization and communicating with
+other grassroots organizations around the world.
+
+Her small group really got started with Tails after reading a digital
+security guide by a European activist group. Their started using
+*portable* systems as a simple way of protecting themselves from all
+kinds of digital threats.
+
+Before using Tails they also used another custom live system built by
+some friends of them and also based on Debian. As of today, many people
+in her organization are still using this custom system. They are pushing
+them to migrate to Tails because the kind of community behind Tails
+makes it look safer to them.
+
+Bea uses Tails for 2 main reasons:
+
+- For the sake of learning and being able to teach others.
+
+ By using tools like Ubuntu, Linux Mint, Debian, or Tails herself, she
+ knows better how they work and she can analyze digital threats better.
+ People are often scared of many things but she feels the need to
+ analyze what are the real threats and the data they manipulate.
+
+- For personal use.
+
+ She uses her computer for her work within the organization, to handle
+ the web and the social media of the organization as well as of another
+ NGO in North America that struggles against the mining industry.
+
+ Even though her laptop is running Mint, is encrypted, and has Tor,
+ Bitmask, GPG, and everything, she knows that her activism, her
+ computer, and her online life is monitored, for example by companies
+ from the mining industry.
+
+ So she sometimes turns to Tails to have an extra "window of privacy"
+ and do more personal stuff that she doesn't want to be linked to her
+ political life, like access a secure personal email account, or
+ use the Internet without leaving traces and risking to get spyware or
+ malware on her computer.
+
+Only a few people were using Tails in her organization until now because
+the website was not translated into Spanish. This year, they started to
+give workshops on Tails within the organization. As people from the
+international relations group all speak several languages, "hacking" on
+digital security tools was more accessible to them and they ended up
+being the ones giving workshops and teaching others.
+
+Bea are her group are recommending Tails mostly to 2 kind of people:
+
+- People who don't have a computer and always use shared computers.
+
+ Sometimes the people reporting human-rights violations in their
+ community work on a shared computer, that runs Windows and is the same
+ as the ones that the kids use to play online or watch movies, it's
+ full of viruses, a real catastrophe.
+
+ They try to convince them to use Tails with a persistent memory to
+ manipulate the data on human-rights violations and keep it out of
+ their Windows. Even though these people might still use GMail...
+
+ Using GMail from Tails is a bit more complicated but it's possible.
+ You only get more security checks. So it's important to have another
+ email account as a backup in case they block your account.
+
+- People who want to have more secure communications.
+
+ They teach them Thunder, GPG, and how to replace their GMail with a
+ secure email. For example, when the human-rights reporter from a
+ community communicates with the regional and national reporters, to
+ avoid sending the reports and the names of the victims to GMail.
+
+But until now maybe around 10 people are really working like this
+because people are not so aware of digital threats and how to mitigate
+them. Apart from digital-rights defenders, it's most popular amongst
+young people in bigger cities. Feminist groups are also working on
+digital security.
+
+### What she likes
+
+- She's really excited about the upcoming support for *VeraCrypt*.
+
+ Many people here are using *VeraCrypt* and it was a big limitation
+ when trying to convince them to use Tails.
+
+ Human-rights defenders, lawyers, and journalists are using *VeraCrypt*
+ a lot to protect information that can be sensitive for them or for
+ their testimonies.
+
+- She really likes cloning. If you have a USB stick, I can make you a
+ Tails!
+
+- She likes the persistent memory and finds it easy to use.
+
+### What she dislikes
+
+- She misses *Bitmask*.
+
+ *Bitmask* is sometimes faster than Tor and you don't get that many
+ "*Prove that you're not a robot*" that drive you crazy.
+
+ With *Bitmask* I can decide to always appear as coming from North
+ America whereas with Tor I always appear as coming from a different
+ country. Some websites, like Google, don't like that.
+
+- She misses the ability to install additional software:
+
+ - *Bitmask*.
+
+ - Some people are used to their Windows applications and using it with
+ *Wine*.
+
+ - Some specific audio and video applications.
+
+- In recent versions, she had troubles cloning when running in Spanish.
+
+- In recent versions, she had troubles using *Enigmail* with *Thunder*
+ and had to import her GPG keys manually every time.
diff --git a/wiki/src/contribute/how/user_experience/interviews/bernardo.mdwn b/wiki/src/contribute/how/user_experience/interviews/bernardo.mdwn
new file mode 100644
index 0000000..f0416e4
--- /dev/null
+++ b/wiki/src/contribute/how/user_experience/interviews/bernardo.mdwn
@@ -0,0 +1,24 @@
+[[!meta title="Bernardo, May 2017"]]
+
+Bernardo is a 37 years old public administration teacher and social
+science researcher in Brazil. He studies the way social movements use
+Internet communication tools. He discovered Tails after the Snowden
+leaks, via a hackers collective and the homepage of the Tor website.
+
+He uses Debian and GNOME (and has some basic knowledge of the command
+line interface) so he felt comfortable using Tails, and found it easy
+to get started with. He advocates using Tails and started using it
+himself since the coup; he uses it about once a month, primarily to
+release and distribute material against the government.
+
+### What he likes
+
+- everything is torified by default
+- the amnesic property: everything goes away when turning off the
+ computer
+- Windows Camouflage (when it was there…)
+- Pidgin
+
+### What he dislikes
+
+- he had some trouble with the Unsafe Browser
diff --git a/wiki/src/contribute/how/user_experience/interviews/charles.mdwn b/wiki/src/contribute/how/user_experience/interviews/charles.mdwn
new file mode 100644
index 0000000..bca8a89
--- /dev/null
+++ b/wiki/src/contribute/how/user_experience/interviews/charles.mdwn
@@ -0,0 +1,39 @@
+[[!meta title="Charles, December 2017"]]
+
+Charles is 30 years old and lives in North America. He is a political
+activist working on law reform at the state level. He cares about free
+software and calls himself a "purist". He is part of an organization
+that provides computers and cell phones with free software
+(*libreboot*, *Replicant*) to people.
+
+Around 2012, Bill Binney's revelations about the amount of spying done
+by the US government shocked him and prompted him to re-evaluate his
+decisions about how he kept control of his data & communication.
+This made him start to use Tor and Tails.
+
+Since three years, Charles uses Tails daily. He submits bug reports
+and sends suggestions to the developers. He is a power-user at ease in
+a terminal; he installs additional packages to adapt Tails to
+his needs. He mainly uses Tails for IRC and XMPP chat, email, web
+browsing, and SSH.
+
+Things he likes:
+
+1. He has a sense of trust in the people who work on the Tails
+ project, and particularly about the fact they will make decisions
+ that will be in his best interest.
+2. Something he calls "usability": once the desired settings are in
+ place, every time he boots Tails it's fresh (but customized as
+ desired).
+3. Tor is integrated system-wide by default, which avoids the need to
+ configure another OS to achieve this goal.
+
+Things he dislike:
+
+1. Tails lacks support for next-generation IM (e.g. OMEMO); he is
+ aware that this support might be available via Additional Software
+ Packages already, but he thinks it should be available by default.
+2. Charles misses a really free software version of Tails (Linux Libre
+ kernel, no firmware).
+3. Charles misses support for server-related features (XMPP server,
+ Media Goblin, Mumble).
diff --git a/wiki/src/contribute/how/user_experience/interviews/claudia_felix.mdwn b/wiki/src/contribute/how/user_experience/interviews/claudia_felix.mdwn
new file mode 100644
index 0000000..edd0516
--- /dev/null
+++ b/wiki/src/contribute/how/user_experience/interviews/claudia_felix.mdwn
@@ -0,0 +1,106 @@
+[[!meta title="Claudia and Felix, January 2018"]]
+
+Claudia and Felix are reporters working in a journalists organization in
+Latin America. They investigate and report on issues such as
+human-rights violations, enforced disappearances, drug trafficking but
+always with a focus on the social impacts.
+
+Their organization has been collaborating with others on a shared
+whistleblowing platform for some years.
+
+Claudia has been designated by her organization to be the person in
+charge of the whistleblowing platform. She has an OpenPGP key to
+communicate with other organization on the platform but she only uses it
+for that. Actually, right now it's expired.
+
+Felix is a sociologist but he "likes machines" so people call him
+whenever a computer issue pops up in the office as they don't have a
+dedicated computer person.
+
+Most journalists in their office use Mac but their administrative staff
+run Windows.
+
+### Whistleblowing platform
+
+The whistleblowing platform was set up by a tech organization from
+abroad. They gave each organization some training on the platform and a
+dedicated laptop to access it only from Tails. The training was focused
+on the platform, so they didn't receive a proper training on Tails
+itself. In general, little technical support was provided after the
+platform was installed.
+
+Though the dedicated laptop seemed to be new, Tails takes 2-3 minutes to
+start. Maybe it's because of the computer but they don't really know
+because they didn't try it on another computer. All organizations
+collaborating on the whistleblowing platform received the same machine
+and some gave up on using it. They probably got the worse computer in
+the world!
+
+It was not clear to them whether it was safe against malware to start
+Tails from their personal computer instead of the dedicated computer.
+
+When working on leaked documents, they download them from Tails but do
+the real work from their own computers.
+
+The first year Tails worked very well. But then they started having more
+problems when the upgrades started.
+
+### They know they should do more for their digital security
+
+Their organization is aware that the stories that they are investigating
+require more digital security but they are struggling with switching to
+new tools. It costs a lot to change people's habit, especially with
+older journalists who are not going to change their investigation
+techniques.
+
+Their administrative staff have their Windows encrypted using BitLocker
+but the journalists on Mac are reluctant to encrypt their computer
+because it would make them slower to start.
+
+The organization is looking into switching their emails to a trusted
+provider but they are not there yet. They tried to get people to switch
+from GMail to Thunderbird but it was not adopted because people are
+really used to GMail and found Thunderbird slow in comparison,
+especially on bad Internet connections. So they tired to make people
+use OpenPGP on GMail with Mailvelope but this failed as well.
+
+The same happens with Signal, which is not as fast and reliable.
+
+But they managed to get people to use Mumble, hosted by a trusted
+provider, for their internal meetings.
+
+In general, even after learning from the recent [malware infection of
+journalists in
+Mexico](https://citizenlab.ca/2017/06/reckless-exploit-mexico-nso/).
+It's very hard for people in Latin America to know whether they have
+been infected because they lack local people who can do computer
+forensics. How can you know whether you are being spied? Not to get
+paralyzed, people stay blind to these issues and keep on doing their
+work as usual.
+
+### What they dislike
+
+- Upgrades!
+
+ Several time, their Tails stopped working because of an upgrade. In
+ such cases they would get help from another organization collaborating
+ with the whistleblowing platform which has more technical staff. Right
+ now for example, their Tails has been broken since December and is
+ being fixed by them.
+
+ One of their Tails was so old that it was impossible to upgrade it.
+ Felix installed a new Tails and copied the cryptographic key to the
+ whistleblowing platform manually.
+
+- Some months ago, they had troubles with their local keyboard
+ configuration that was not always applied.
+
+- They once lost the configuration of their persistence and struggled
+ importing their keys back to the new persistence.
+
+ When configuring Tails, some options are shown but it's hard to
+ understand what they correspond to if you are not an expert.
+
+- They have lots of trouble connecting to Tor. It can take up to 15
+ minutes and Felix tried on different networks (in the office and at
+ home).
diff --git a/wiki/src/contribute/how/user_experience/interviews/daan.mdwn b/wiki/src/contribute/how/user_experience/interviews/daan.mdwn
new file mode 100644
index 0000000..1df2b2e
--- /dev/null
+++ b/wiki/src/contribute/how/user_experience/interviews/daan.mdwn
@@ -0,0 +1,34 @@
+[[!meta title="Daan, December 2017"]]
+
+Daan is a 18 years old ICT (information and communications technology)
+student and a security researcher. He lives in the Netherlands and
+cares a lot about privacy.
+
+He learned about Tails on the Tor website after he started using Tor.
+He tried Tails, noticed that everything was routed through Tor by
+default and liked it. He also immediately appreciated that
+cryptography tools, such as OpenPGP encryption, are readily
+accessible. The memory erasure on shutdown feature was another
+key point.
+
+Daan is a power-user who themed his Tails and uses additional software
+packages. He uses Tails only when he feels it's needed and not daily,
+for example when he feels like the government may target him because
+he looks up specific information. He uses Tails for penetration
+testing, sharing files privately with his friends, and occasionally
+for software development.
+
+Things he likes:
+
+1. Memory erasure on shutdown.
+2. Access to encryption tools (OpenPGP, KeePassX).
+3. No data leaves the computer without going through Tor.
+
+Things he dislikes:
+
+1. He finds the applications menu hard to use (but he likes GNOME).
+2. He would like to see [tcpcrypt](http://tcpcrypt.org/) integrated
+ in Tails.
+3. He finds the Tails user interface glossy and thinks it should
+ look fancier.
+4. He wants server functionality in Tails.
diff --git a/wiki/src/contribute/how/user_experience/interviews/ernesto.mdwn b/wiki/src/contribute/how/user_experience/interviews/ernesto.mdwn
new file mode 100644
index 0000000..4a6f361
--- /dev/null
+++ b/wiki/src/contribute/how/user_experience/interviews/ernesto.mdwn
@@ -0,0 +1,29 @@
+[[!meta title="Ernesto, March 2017"]]
+
+Ernesto is working in the social science department of a University in
+Latin America where he does communication, web development, and video.
+He is also active in a local hacklab where he has a community TV and
+does video editing with free software.
+
+He uses Tails to be able to have a secure access to his personal data
+from the work computer that he has at the University or when he wants to
+travel light.
+
+Things he likes:
+
+- Have a full OS on a USB stick is cool!
+- All the connections go through Tor.
+- Keeping his email configuration and encryption keys in the persistent
+ storage.
+- Tails comes with everything you need already. It even has a video
+ editor.
+- He liked meeting the developers in person and seeing that we share
+ similar ways of doing things. Now he wonders how he could help back.
+
+Things he dislikes:
+
+- The fact the upgrade mechanism is sometimes automatic and sometimes
+ manual. You never know what to expect.
+- The new installation instructions are good for new users but he feels
+ a bit lost when looking for the command line instructions only.
+
diff --git a/wiki/src/contribute/how/user_experience/interviews/helen.mdwn b/wiki/src/contribute/how/user_experience/interviews/helen.mdwn
new file mode 100644
index 0000000..2b25483
--- /dev/null
+++ b/wiki/src/contribute/how/user_experience/interviews/helen.mdwn
@@ -0,0 +1,44 @@
+[[!meta title="Helen, March 2017"]]
+
+Helen is a digital security trainer working in an organization defending
+the right for free speech in North America and working with both large
+news organizations and freelance journalists.
+
+She uses Tails for her work, especially since some of the news
+organizations they work with use *SecureDrop* to exchange files and
+communicate with sources. These news organizations have dedicate
+machines running Tails as their primary OS. She also uses Tails for
+personal use several times a week. For example she always has a Tails
+USB stick when she travels and doesn't want to carry her own equipment.
+It's lighter and for example she can use the computer in the lobby of
+her hotel or plug her Tails on the big TV screen in her room.
+
+Things she likes:
+
+- She likes the feeling of security. Tails allows her to keep her
+ regular computer (Ubuntu, Debian, or Mac depending on the day) — the
+ one where she stores her most important data — clean from phishing.
+ Tails is good for surfing around, gossiping, etc. It feels like the
+ early experience she had on the Internet when she was younger which
+ was free from worries. She actually prefers Tails to *Tor Browser* for
+ that kind of browsing.
+- She uses Tails a lot for note taking (*gedit*, *LibreOffice*).
+- She like *KeePassX* and going on IRC over Tails.
+
+Things she dislikes:
+
+- She doesn't like *Icedove* so much and would prefer using *mutt*.
+- She is frustrated not to be able to save a custom background in Tails.
+ She feels like Tails is one of her computer and she likes to customize
+ her things.
+- She likes the automatic upgrades in general but she always have to go
+ back to the documentation when the upgrade fails. As part of her work,
+ she also sometimes sees infrequent users struggling with accumulated
+ upgrades (for example upgrading from 2.6 to 2.10).
+- <strike>She finds the Installation Assistant inferiorating for expert users
+ like her when she only wants to download the ISO. But she recognizes
+ that it otherwise works really well for new users.</strike>
+- She wants a minesweeper game in Tails.
+- Once she had troubles debugging a firewall from Tails because the
+ router was not giving a DHCP lease and the *Unsafe Browser* wouldn't
+ start without one.
diff --git a/wiki/src/contribute/how/user_experience/interviews/isabella.mdwn b/wiki/src/contribute/how/user_experience/interviews/isabella.mdwn
new file mode 100644
index 0000000..f7a3524
--- /dev/null
+++ b/wiki/src/contribute/how/user_experience/interviews/isabella.mdwn
@@ -0,0 +1,25 @@
+[[!meta title="Isabella, May 2017"]]
+
+Isabella is a 50 years old Debian user living in Brazil. She used to
+be a journalist at a magazine that talked a lot about FOSS (among
+other things), then got in touch with people working on privacy
+enhancing technologies (PET) and switched jobs: she now works with
+a collective that defends freedom and privacy online, learns about
+privacy tools and does advocacy for them.
+
+She has been demonstrating Tails to people since 2 years: she finds it
+easier to advocate for than Debian since it's easy to try (without
+replacing one's current OS) and is pre-configured for privacy.
+She started using Tails herself 3 months ago. She found it easy, and
+doesn't need to ask for help anymore. She uses Tails about twice
+a month, mainly to upload sensitive material and for web browsing.
+
+### What she likes
+
+- "the bundle", i.e. everything pre-configured shipped in a box
+- She found Tails very didactic and liked how she could understand how
+ to use it.
+
+### What she dislikes
+
+- upgrades are painful when using Tails not so often
diff --git a/wiki/src/contribute/how/user_experience/interviews/jeanne.mdwn b/wiki/src/contribute/how/user_experience/interviews/jeanne.mdwn
new file mode 100644
index 0000000..4d85ce9
--- /dev/null
+++ b/wiki/src/contribute/how/user_experience/interviews/jeanne.mdwn
@@ -0,0 +1,52 @@
+[[!meta title="Jeanne, February 2017"]]
+
+Jeanne has been working as an independent journalist for 5-6 years in Western Europe. She
+writes stories that she sells to many different newspapers. She is also
+active in a not-for-profit resource center and coworking space for
+independent journalists in her city where she advocates for privacy to
+the local press. She runs Ubuntu on her PC and can handle it all-right
+with some help from her geek friends.
+
+She started using Tails about one year ago, helped out by a local
+privacy and free software advocate from which she cloned a USB stick.
+One of her colleague got his computer seized and she realized that
+having at least her hard disk encrypted was a way of guaranteeing her
+rights to privacy as a journalists in front of the police. Some of her
+sources were also scared of being monitored and explicitly asked for
+security protocols. She decided to get herself trained in privacy tools
+to be able to "lead the dance" and propose reasonable protocols
+to sources in the future herself.
+
+She uses Tails occasionally when the story or the source requires it.
+She is not using Tails outside of her work.
+
+Things she likes:
+
+- Tails comes as a package of privacy tools with no need to configure
+ things manually. She had bad experiences and misconfigured some
+ privacy tools on her computer in the past. Tails is like a "paranoid
+ mode" by default.
+- MAT
+- She hopes that she could could do better at segmenting her time and
+ use Tails to help her focus on a specific task.
+
+Things she dislikes:
+
+- The terminology around "persistence" was difficult to understand. She
+ talks about "storage area" ("zone de stockage" in French).
+- She had trouble learning how to start Tails from her PC.
+- She finds it very hard to combine the use of Tails with the heavy
+ multitasking implied by her work: during a single day she works in
+ parallel on many different stories with many different clients and
+ sources. She runs on a very short budget and cannot afford having a
+ second computer dedicated to Tails.
+- Once, she had troubles opening her persistence because the keyboard
+ layout was different than when she configured it.
+- Once, she lost the draft of a story because she had no persistence.
+- Once, she tried to use Tails for communicating with a source but
+ failed in doing so.
+- When getting started she found the documentation on the desktop hard
+ to apprehend because it was using too technical terms (like "ISO").
+ She thinks that the documentation should be more accessible to less
+ technical people as a pedagogical tool: since she is making the effort
+ to getting into Tails, she is ready to read and learn.
diff --git a/wiki/src/contribute/how/user_experience/interviews/joana_orlando.mdwn b/wiki/src/contribute/how/user_experience/interviews/joana_orlando.mdwn
new file mode 100644
index 0000000..124fb13
--- /dev/null
+++ b/wiki/src/contribute/how/user_experience/interviews/joana_orlando.mdwn
@@ -0,0 +1,123 @@
+[[!meta title="Joana and Orlando, January 2018"]]
+
+Joana and Orlando are investigative journalists and human-rights
+defenders in Latin America. They work in an organization that
+investigates and reports on private companies in Latin America, fighting
+for transparency and accountability and denouncing human-right
+violations of these companies, especially towards local communities.
+
+They use Tails for online investigation: to gather data and visit the
+websites of companies and governments. They don't redact or publish
+their reports from Tails and only use it to gather intelligence.
+
+As a policy of their organization, everybody uses Ubuntu; except Orlando
+who prefers Debian. Some staff run Windows from virtual machines for
+some applications. Another policy of their organization is to encrypt
+all emails using OpenPGP.
+
+Few organizations in Latin America are conscious and concerned about
+digital security and it's still something very new. People started being
+more cautious after learning about the [malware infections of
+journalists in
+Mexico](https://citizenlab.ca/2017/06/reckless-exploit-mexico-nso/); at
+least some journalists but not really the human-rights organizations.
+
+### Working between Tails and Ubuntu
+
+They use Tails on the laptops provided by their organization. They
+reboot into Tails to do their online work and switching is not a problem
+from them. They use an additional USB stick to save the documents that
+they want to share between Tails and their regular operating system.
+They use MAT to clean the metadata on these documents but the USB sticks
+are not encrypted. Since their Ubuntu is encrypted, they can't access it
+from Tails.
+
+### Working with local communities
+
+They often collaborate with local communities affected by the companies
+that they investigate. Joana and Orlando teach them about digital
+security, how to communicate with them, and do research online by
+themselves. Tails (and Tor) is what they recommend.
+
+But for people in the communities, Tails seems very sophisticated, too
+technical, only for spies, or too much paranoia. Joana and Orlando work
+on these stereotypes and fears but it's challenging because they don't
+have a technical background themselves. So Tails remains hard to adopt
+for most people. The communities also have little money and this doesn't
+help. Tails works better in the communities where they find a champion
+who's more interested in digital security and more into computers.
+
+### Applications they use to do their work
+
+For their investigation and reporting, they use mostly LibreOffice,
+[PSPP](http://savannah.gnu.org/projects/pspp) (statistical analysis
+tool), [QGIS](https://qgis.org/) (geographic information system),
+[Zotero](https://www.zotero.org/) (research sources organizer), GIMP,
+and Inkscape.
+
+They already have everything they need in Tails because they only use
+Tails for online investigation and data gathering and analyse the data
+on Ubuntu or Debian.
+
+For their communication they use Jitsi and Mumble (hosted by a trusted
+provider). They have Signal on their personal phones but people in the
+communities all have WhatsApp.
+
+They also have a Nextcloud hosted by a trusted provider.
+
+### Data loss and backups
+
+They don't have much in their persistence, mostly a copy of their
+OpenPGP keys (that they also have on their laptops) and some
+configuration. So it's not a big problem if they loose their persistence
+and they don't back it up.
+
+They used to have an internal backup server in their office but its
+hardware broke some months ago and it hasn't been replaced yet. For the
+time being, people usually back up their files from Ubuntu to external
+hard disks.
+
+### What they like
+
+- Cloning is very useful when working with communities.
+
+- Tails became easier to setup and configure. For example, now you can
+ install Tails from Ubuntu and Debian.
+
+- They really like MAT and use it a lot. Metadata and MAT are also a
+ good example to explain why you need to protect your data, your files,
+ and communications. A big limitation is that MAT cannot clean PDF
+ files which is a format that they use a lot.
+
+- They like that Tails connects automatically to Tor.
+
+- Orlando likes that Tails is based on Debian because he's been using
+ Debian himself for a while.
+
+- They really like having Thunderbird and a copy of their OpenPGP keys
+ in persistence. Before that they suffered a lot from not having access
+ to their encrypted emails when they didn't carry their work computers
+ with them. Now they can start Tails and access it anywhere, even on
+ holidays!
+
+- They like the manuals on the website, what is Tails, how it works,
+ etc. It's good to empower people who are new to Tails.
+
+### What they dislike
+
+- The verification to check that the ISO is genuine is still quite
+ complicated. Orlando managed to do it from the command line but without
+ really understanding. He also did it from the website and there it was
+ more automatic. He likes the command line instructions as it makes him
+ feel safer even if he only copies from the tutorial.
+
+- Tails is complicated to start on newer computer which are much more
+ locked down by companies. One time, after trying Tails on the computer
+ of a colleague, it couldn't boot Windows anymore.
+
+- Joana once had problems with upgrade on a USB stick. She could do the
+ first two upgrade but then it was not possible to do the third one.
+
+- Some governmental websites cannot be accessed from Tor. Orlando
+ thought that the other browser (*Unsafe Browser*?) was added to Tails
+ to make this possible.
diff --git a/wiki/src/contribute/how/user_experience/interviews/margarita.mdwn b/wiki/src/contribute/how/user_experience/interviews/margarita.mdwn
new file mode 100644
index 0000000..28716b1
--- /dev/null
+++ b/wiki/src/contribute/how/user_experience/interviews/margarita.mdwn
@@ -0,0 +1,31 @@
+[[!meta title="Margarita, March 2017"]]
+
+Margarita is a digital security consultant in Latin America. She used to
+develop autonomous communication infrastructures and is now focusing on
+training human-right defenders and organizations in digital security.
+She has been presenting Tails mostly to two different public:
+
+- Family members of missing people. For example working on building
+ lists of missing people and DNA databases. People often disappear
+ while traveling on roads and, as a consequence, people are sometimes
+ refraining from moving. So it's a challenge to transmit information
+ from one place to another or to be able to travel without carrying
+ sensitive information. For example, someone wanted to train people on
+ how to build a list of missing people in a community and decided to
+ travel to the community without a computer and only use Tails there.
+- Women sharing abortion techniques and resources. They are often women
+ who cannot turn to their families to ask questions and look for
+ solutions and otherwise go and ask Google.
+
+Things she likes:
+
+- In the case of documenting missing people, they find the learning
+ curve worth it.
+- It's portable: you keep it in your pocket and you don't have to
+ install anything else.
+
+Things she dislikes:
+
+- Tails became harder to boot on newer computers.
+- In the case of women sharing abortion techniques, the learning curve
+ made it harder to adopt.
diff --git a/wiki/src/contribute/how/user_experience/interviews/mathias.mdwn b/wiki/src/contribute/how/user_experience/interviews/mathias.mdwn
new file mode 100644
index 0000000..3cebbd6
--- /dev/null
+++ b/wiki/src/contribute/how/user_experience/interviews/mathias.mdwn
@@ -0,0 +1,27 @@
+[[!meta title="Mathias, December 2017"]]
+
+Mathias is a 25 years old video technician living in the north of france. He is also a punk hardcore singer, and is involved in several struggles
+against the capitalist world.
+
+He first used Tor, and didn't really get interested in Tails,
+but he went to a discussion about Tails and then downloaded it
+just to see how it was. He then realized that Tor was not enough
+for his needs, that he needed an amnesic operating system.
+
+He doesn't have much expertise with Tails, at first he had a
+hard time understanding that it started from a usb stick and was
+independant from the hard drive.
+
+He has been using it to anonymously upload videos on youtube.
+The videos were showing a group of skateboarders riding in the
+city, wearing masks and sometimes spray painting on the walls.
+They wanted their messages to be publicly viewable, while not
+risking to be discovered by the police.
+Tails also makes him want to do more illegal things :)
+
+He likes that Tails is nomade, simple, and has a persistence support. But
+at first he likes the facts that he can feel the presence of human beings
+behind the project.
+
+And he doesn't have bad things to say about Tails, because he is not doing
+crazy things with it and doesn't know it enough.
diff --git a/wiki/src/contribute/how/user_experience/interviews/miguel.mdwn b/wiki/src/contribute/how/user_experience/interviews/miguel.mdwn
new file mode 100644
index 0000000..0ac65f1
--- /dev/null
+++ b/wiki/src/contribute/how/user_experience/interviews/miguel.mdwn
@@ -0,0 +1,30 @@
+[[!meta title="Miguel, May 2017"]]
+
+Miguel is a 20 years old statistics student in Brazil. He is part of
+a collective that works on online privacy and security.
+
+In 2014 he was trying all the privacy tools he and his friends could
+found, and then he started using Tails. Sometimes he doesn't use Tails
+very often, and only as a way to use other people's computers: he
+keeps his passwords is a KeePassX database, along with some personal
+files and his Thunderbird configuration on the Tails persistent
+volume. And sometimes he uses Tails more intensively, for example
+when dealing with sensitive material. Miguel identifies himself as an
+intermediate level Tails user, although he helps others use Tails and
+does not need other people's help himself.
+
+### What he likes
+
+- the new Installation Assistant
+- the amnesic property, that allows him to use other people's
+ computers
+- the fact that Internet connections are routed through Tor
+- he finds Tails easy to use, e.g. the persistence setup
+- the set of bundled software
+
+### What he does not like
+
+- GNOME is heavy on older computers
+- the website translation workflow is hard
+- he misses the ability to install Tails on the command-line with dd
+ (and was surprised when I told him it still worked)
diff --git a/wiki/src/contribute/how/user_experience/interviews/pedro.mdwn b/wiki/src/contribute/how/user_experience/interviews/pedro.mdwn
new file mode 100644
index 0000000..9347248
--- /dev/null
+++ b/wiki/src/contribute/how/user_experience/interviews/pedro.mdwn
@@ -0,0 +1,24 @@
+[[!meta title="Pedro, May 2017"]]
+
+Pedro is 23 years old and studies applied mathematics in college in
+Brazil. He has been a Linux user since 11 years; Qubes OS is now his
+main operating system.
+
+He learned about Tails via the homepage of the Tor website before the
+Snowden leaks, and got interested by the amnesic property of Tails.
+He feels he knows his way around Tails and uses it once or twice
+a week to browse hidden services websites and for encrypted chat
+(that he finds easier to use on Tails than elsewhere).
+
+### What he likes
+
+- carrying a computer environment in his pocket
+- OnionShare
+- easy to use, practical
+- how the project cares about people and security
+
+### What he dislikes
+
+- GNOME is heavy and slow on old hardware
+- the end of 32-bit support
+- no more Windows Camouflage
diff --git a/wiki/src/contribute/how/user_experience/interviews/ray.mdwn b/wiki/src/contribute/how/user_experience/interviews/ray.mdwn
new file mode 100644
index 0000000..45c8d4e
--- /dev/null
+++ b/wiki/src/contribute/how/user_experience/interviews/ray.mdwn
@@ -0,0 +1,40 @@
+[[!meta title="Ray"]]
+
+Ray is a security consultant and trainer in Africa.
+
+From the 10 journalists that he trained in using Tails at the end of
+2015, he knows of 2 who are still using it actively. They were the
+people with higher risks. For example a blogger with high risks that
+uses Tails as her regular operating system for her blogging activities,
+for example while traveling, and be able to use shared computers.
+
+Things he (and the people he trained) like:
+
+- Tails has low hardware requirements and this is useful when traveling
+ to be able to use it anyway on the computers that are available.
+- The persistent storage.
+- MAC spoofing. Using MAC spoofing in a news room, one of the journalist
+ he trained realized how his activity on the network could be monitored
+ because the IT person, not seeing his computer as being up on the
+ network, came and checked if everything was ok.
+- The Windows camouflage.
+- Having a set of tools already installed in Tails makes it easy for
+ less technical people to get started.
+
+Things he (and the people he trained) dislike:
+
+- Tails doesn't work well on Chromebooks but these are picking up in
+ Africa because they are cheap.
+- Tor often fails to connect on networks with low bandwidth.
+- Looking for applications is hard for people who are use to their
+ proprietary equivalents (*Excel* is *Calc*, *Thunderbird* is
+ *Icedove*, etc.).
+- After the training and the participants had to repeat the process of
+ installing Tails again, some failed to carry out this process on their
+ own and the one running on a Chromebook totally failed even during the
+ training.
+- Removing support for 32-bits computers will be problematic for them
+ because they often rely on old machines.
+- When working with a low bandwidth or connecting through a captive
+ portal, after people started the Unsafe Browser, they tend to trust it
+ more than they should because it's running from Tails.
diff --git a/wiki/src/contribute/how/user_experience/interviews/roberto.mdwn b/wiki/src/contribute/how/user_experience/interviews/roberto.mdwn
new file mode 100644
index 0000000..74a6595
--- /dev/null
+++ b/wiki/src/contribute/how/user_experience/interviews/roberto.mdwn
@@ -0,0 +1,174 @@
+[[!meta title="Roberto, October 2019"]]
+
+Tails: Tell me more about your work and *Leaks*.
+
+Roberto: I'm a journalist and I work for an organization that does
+investigative journalism. I'm in charge of being the first filter for
+the information that arrives on *Leaks*.
+
+*Leaks* is an alliance of news rooms across the country. It relies on
+cybersecurity tools such as a leaking platform to protect its sources.
+The news rooms in the alliance are very diverse, which is a strength
+because different organizations will be interested in different leaks.
+The leaks could be about a court case, a public servant, or an
+environmental issue.
+
+*Leaks* is based on GlobaLeaks. When you submit a leak, you describe
+briefly what your leak is about and you can choose to send it to all the
+news rooms in the alliance or to some news rooms only.
+
+Recently, we enlarged the alliance to include a network of journalists
+that are working all across the country. When we started the alliance in
+2015, it was very hard to include organizations based outside of the
+capital town because of the technical burden that it represents.
+
+T: Your organization seems to have a lot of technical staff, are you in
+a privileged position in comparison with other news rooms?
+
+R: There is a big lack of technical education among the journalists in
+the country, especially among the ones outside of the capital town. My
+organization is extremely privileged in this regard. Because technology
+is a strong strategic line in the organization, because we have some
+technical staff, and because we're in the capital town. Being in the
+capital town makes it easier for us to get more resources but also to
+work with the best people.
+
+For example, my position is full time but, usually, journalists across
+the country work as freelance. It's very hard for them to make a living
+and they don't have the time to care much about the technology. In our
+country, only 2/3 of the population has access to the Internet.
+
+Even for small news rooms, it's very hard to have technical people in
+their staff like we have in our organization. If I change job tomorrow,
+I'll know how to use all these tools but I'll go back to working on
+Windows with them.
+
+T: How does the communication between the different news rooms work?
+
+R: We work as an assembly. I'm responsible for checking the platform
+every week. First, I enter GlobaLeaks using Tails. Then, I send a brief
+on Signal about what could be investigated. We sometimes have in-person
+meetings or use other communication channels.
+
+T: So you check the platform once a week. How does it go?
+
+R: I open Tails. I hate it!
+
+Once a week, I put my other investigations aside and check the platform
+religiously. We have a dedicated computer that we only use for this, to
+lower the security risk.
+
+I start Tails from a pendrive, start a session, enter in the archive
+through Tor, and export all the new information. The new files are
+marked as such on the platform; I download them to the persistent memory
+and archive them.
+
+There's one other news room that uses Tails but none of the other ones.
+The complexity that it implies makes it impractical for them. It's a
+heavy system.
+
+Some of the downloads are 3 times the size of the pendrive for example.
+Sometimes we receive videos that are 1 hour long. Sometimes I even have
+to leave the computer running after office hours to download everything.
+Then I have to stay in the office because I cannot resume the process.
+
+T: Could it be a problem of GlobaLeaks if you cannot resume the process?
+
+R: If I pause the process, I risk corrupting the files so I need to have
+a full day ahead. Once I downloaded the files, I also have to clean the
+metadata in order to clean any identifying information before moving
+them out of this computer.
+
+Security costs time and training but it's very important to take good
+care of the files. It's not great but it's how it is and I'm not sure
+how we could improve things as of now. It takes me a whole day but then
+I'm sure that the information is safe.
+
+T: You also talked about decrypting the files, which of downloading and
+decrypting takes more time?
+
+Downloading is super slow. It can take 10 minutes to download a photo of
+8 MB. We tried using a USB 3.1 but the computer doesn't support that.
+Internet is usually fast here. It takes a lot of time to connect to Tor.
+It has a problem with the clock. It takes 10 minutes before you can do
+anything.
+
+Our hypothesis is that the computer recommended by GlobaLeaks is bad.
+
+My life is called "patience".
+
+T: Let's do some tests! The USB is Kingston. It takes 3:30 minutes to
+get to *Tails Greeter*, 5 seconds to unlock the Persistence, 50 to open
+the desktop, 7 connect to the Wi-Fi, 30 to connect to Tor, more than 1
+minute to open *Tor Browser*. It seems like it's a problem with the
+computer indeed.
+
+T: Why don't you use Tails to communicate with the other news rooms?
+
+R: We use communication channels that existed before. In-person meetings
+are unquestionable. We also use Ubuntu and encrypted emails. After
+cleaning the metadata, the leaker is not at risk anymore and we use more
+usual and efficient tools to communicate.
+
+T: What happens when you run out of space?
+
+R: We have backups hidden somewhere. We install Tails on another
+pendrive.
+
+T: Who's doing these maintenance operations on the Tails pendrive?
+
+R: I send an email to the technical staff that deals with all the
+technicalities. I couldn't do it myself. I don't have the skills. Maybe
+I could learn; that would be ideal. I start to understand some of the
+processes but it's still too complicated for me.
+
+T: What are the things that you could do on your own and the things that
+make you call the technical staff?
+
+More than anything, they are upgrades constantly. Sometimes it takes us
+a whole day to do an upgrade and then there's another one the week
+after. I could do some parts of it but not everything.
+
+Each time there's a upgrade we have to do a backup, I'm not sure if
+that's for security or for technical reasons. GlobaLeaks also have
+expiring GPG keys and we have to make sure that the GPG keys match or
+otherwise I could loose files.
+
+T: What would you like to change in Tails if you could?
+
+R: I find the menu system cumbersome. I lack something more intuitive
+like the application bar in Ubuntu, like in Apple. It's complicated to
+access the right application with the touchpad as it sometimes jumps
+from one menu to the other. Sometimes I use a mouse because it's more
+comfortable.
+
+T: *I open the Activities overview*. Have you seen this screen before?
+
+R: No. It's like a multitask screen. But it's an application that will
+disappear so I don't think that's is a good solution. It's still 1 extra
+click.
+
+T: What else takes do you think could be simpler?
+
+R: Choosing the network. I don't like it in Ubuntu either. You need 5
+clicks to choose a Wi-Fi network. In macOS you get the list of networks
+straight away and you're done with 2 clicks instead of 5. The less
+clicks, the better.
+
+T: What applications do you use in Tails?
+
+R: I like KeePass a lot. I didn't know it before working here but now I
+even have it on my Macs. It became irreplaceable.
+
+T: *I open the System Monitor to check the network speed.*
+
+R: This is very useful! At least you know whether it's stuck or not.
+
+T: We downloaded 30 MB in 1:30 min. I think that your problem is with
+the computer, not the network.
+
+R: Maybe I'm so pissed off that I always blame the computer.
+
+T: We have a help desk with someone who speaks Spanish.
+
+R: It would be useful to have their contact.
diff --git a/wiki/src/contribute/how/user_experience/interviews/sophia.mdwn b/wiki/src/contribute/how/user_experience/interviews/sophia.mdwn
new file mode 100644
index 0000000..5351d20
--- /dev/null
+++ b/wiki/src/contribute/how/user_experience/interviews/sophia.mdwn
@@ -0,0 +1,28 @@
+[[!meta title="Sophia, May 2017"]]
+
+Sophia is 30 years old, lives in Brazil and has two jobs: she is
+a teacher and a system administrator.
+
+In 2015, she was looking for an operating system that would be safer
+than macOS, and discovered Tails. She had been using Linux for 2 years
+already, but found it vastly easier to use Tails than to configure
+software to use Tor on a regular Linux distribution. Since then, Tails
+is her only OS and she uses it every day; she feels very comfortable
+using it, although she has not tried everything.
+
+### What she likes
+
+- Tails is plug'n'play and it "just works"
+- Tor Browser
+- MAT
+
+### What she dislikes
+
+- having to configure Tor Browser to match her security requirements
+ (security slider set to "High", JavaScript disabled by default)
+ every time she starts Tails; she would like a persistent setting
+ for these settings
+- Totem is buggy with some subtitles (buggy delay after pausing and
+ resuming), so she misses VLC
+- she misses a set of LibreOffice Impress templates/themes that could
+ be installed by default
diff --git a/wiki/src/contribute/personas.html b/wiki/src/contribute/personas.html
index 0188055..0792966 100644
--- a/wiki/src/contribute/personas.html
+++ b/wiki/src/contribute/personas.html
@@ -8,7 +8,7 @@ using Tails. We use these personas to keep in mind who we are working for, what
are their needs, and what Tails should do for them.</p>
<p>These personas come from collective discussions about who we want to help
-when building Tails, [[interviews with users|blueprint/interviews]], and other
+when building Tails, [[interviews with users|contribute/how/user_experience/interviews]], and other
sources of information about Internet freedom.</p>
<img src="https://git.tails.boum.org/ux/plain/personas/personas-small.png" id="picture" class="img-responsive">
diff --git a/wiki/src/contribute/personas/cris.html b/wiki/src/contribute/personas/cris.html
index 9104458..1487138 100644
--- a/wiki/src/contribute/personas/cris.html
+++ b/wiki/src/contribute/personas/cris.html
@@ -89,8 +89,8 @@
<ul>
<li><a href="https://citizenlab.ca/2017/06/reckless-exploit-mexico-nso/">The Citizen Lab: Reckless Exploit Mexican Journalists, Lawyers, and a Child Targeted with NSO Spyware</a></li>
<li><a href="https://en.wikipedia.org/wiki/List_of_journalists_and_media_workers_killed_in_Mexico">Wikipedia: List of journalists and media workers killed in Mexico</a></li>
-<li>Interview with [[Claudia & Felix|blueprint/interviews#Claudia]]</li>
-<li>Interview with [[Joana & Orlando|blueprint/interviews#Joana]]</li>
+<li>Interview with [[Claudia and Felix|contribute/how/user_experience/interviews/claudia_felix]]</li>
+<li>Interview with [[Joana and Orlando|contribute/how/user_experience/interviews/joana_orlando]]</li>
<li><a href="https://digitalrightsfoundation.pk/wp-content/uploads/2018/01/Report-Digi-Insecurity-of-Journos.pdf">Digital Rights Foundation: Digital (In)security of Journalists in Pakistan</a></li>
<li><a href="http://www.cima.ned.org/wp-content/uploads/2016/03/CIMA-Journalist-Digital-Tools-03-01-15.pdf">Javier Garza Ramos, Journalist Security in the Digital World</a></li>
<li><a href="https://www.asc.upenn.edu/people/jennifer-r-henrichsen">Jennifer
diff --git a/wiki/src/contribute/personas/kim.html b/wiki/src/contribute/personas/kim.html
index b72188e..d6dda3f 100644
--- a/wiki/src/contribute/personas/kim.html
+++ b/wiki/src/contribute/personas/kim.html
@@ -65,6 +65,7 @@
<li>Has limited time on computers</li>
<li>Parents can be violent</li>
<li>School is keeping a close eye on them</li>
+ <li>Has deuteranomaly</li>
</ul>
</div>
diff --git a/wiki/src/contribute/personas/riou.html b/wiki/src/contribute/personas/riou.html
index 6fc5391..9fc6878 100644
--- a/wiki/src/contribute/personas/riou.html
+++ b/wiki/src/contribute/personas/riou.html
@@ -77,6 +77,7 @@
<ul>
<li>Achieve social change without being put under the spotlight</li>
<li>Let the world know about the situation in their country</li>
+ <li>Publish information that could put them in jail</li>
<li>Empower others with privacy and security tools</li>
</ul>
diff --git a/wiki/src/contribute/release_process.mdwn b/wiki/src/contribute/release_process.mdwn
index 6bfad97..0d8386c 100644
--- a/wiki/src/contribute/release_process.mdwn
+++ b/wiki/src/contribute/release_process.mdwn
@@ -15,9 +15,10 @@ To release Tails you'll need some packages installed:
* `tidy mktorrent transmission-cli`
* aufs DKMS module for your running kernel.
-* [[!debpts squashfs-tools]] that honors `$SOURCE_DATE_EPOCH`.
- If you're running Stretch or Buster, install it from our custom `devel` APT suite.
- If you're running Bullseye or sid, install it from sid.
+* [[!debpts squashfs-tools]]:
+ - If you're running Stretch or Buster, ensure you have the latest version
+ from our custom `iukbuilder-stretch` APT suite.
+ - If you're running Bullseye or sid, install it from sid.
* `tails-iuk` dependencies, including suggested packages (see
`debian/control` in the `debian` branch of its repo)
* `tails-perl5lib` dependencies (same trick as `tails-iuk` to get the
@@ -802,10 +803,8 @@ and run the following:
for source_version in $(echo ${IUK_SOURCE_VERSIONS:?}); do
squashfs_tools_version="$(dpkg-query --showformat '${Version}\n' --show squashfs-tools)"
- if [ "$squashfs_tools_version" != 1:4.3-3.0tails4 ] && \
- [ "$squashfs_tools_version" != 1:4.3-8.0tails1 ] && \
- dpkg --compare-versions "$squashfs_tools_version" lt 1:4.4-1; then
- echo 'ERROR! Your squashfs-tools probably does not honor SOURCE_DATE_EPOCH so any generated IUKs will *not* be reproducible!'
+ if dpkg --compare-versions "$squashfs_tools_version" lt '1:4.4-1~'; then
+ echo 'ERROR! Your squashfs-tools is too old so any generated IUKs will *not* be reproducible!'
break
fi
echo "Generating IUK file from ${source_version:?} to ${VERSION:?}"
diff --git a/wiki/src/doc/about/features.es.po b/wiki/src/doc/about/features.es.po
index 4fa0d39..c0bc5e3 100644
--- a/wiki/src/doc/about/features.es.po
+++ b/wiki/src/doc/about/features.es.po
@@ -7,7 +7,7 @@ msgstr ""
"Project-Id-Version: Tails\n"
"Report-Msgid-Bugs-To: tails-l10n@boum.org\n"
"POT-Creation-Date: 2019-08-29 15:15+0200\n"
-"PO-Revision-Date: 2019-11-20 09:56+0000\n"
+"PO-Revision-Date: 2019-12-07 23:25+0000\n"
"Last-Translator: Joaquín Serna <bubuanabelas@cryptolab.net>\n"
"Language-Team: Spanish <http://translate.tails.boum.org/projects/tails/"
"features/es/>\n"
@@ -53,31 +53,7 @@ msgid "Networking\n"
msgstr "Redes\n"
#. type: Plain text
-#, fuzzy, no-wrap
-#| msgid ""
-#| "* [Tor](https://www.torproject.org) with:\n"
-#| " - [[stream isolation|contribute/design/stream_isolation]]\n"
-#| " - regular, obfs2, obfs3, obfs4, and ScrambleSuit bridges support\n"
-#| " - the Onion Circuits graphical frontend ([[More...|doc/anonymous_internet/tor_status#circuits]])\n"
-#| "* [NetworkManager](http://projects.gnome.org/NetworkManager/) for easy\n"
-#| " network configuration ([[More...|doc/anonymous_internet/networkmanager]])\n"
-#| "* [Tor Browser](https://www.torproject.org/projects/torbrowser.html.en) ([[More...|doc/anonymous_internet/Tor_Browser]]), a web\n"
-#| " browser based on [Mozilla Firefox](http://getfirefox.com) and modified to protect your anonymity with:\n"
-#| " - [Torbutton](https://www.torproject.org/docs/torbutton/) for anonymity\n"
-#| " and protection against evil JavaScript\n"
-#| " - all cookies are treated as session cookies by default;\n"
-#| " - [HTTPS Everywhere](https://www.eff.org/https-everywhere)\n"
-#| " transparently enables SSL-encrypted connections to a great number\n"
-#| " of major websites\n"
-#| " - [NoScript](http://noscript.net/) to have even more control over JavaScript.\n"
-#| " - [uBlock Origin](https://github.com/gorhill/uBlock/) to remove advertisements.\n"
-#| "* [Pidgin](http://www.pidgin.im/) preconfigured with\n"
-#| " [OTR](http://www.cypherpunks.ca/otr/index.php) for Off-the-Record\n"
-#| " Messaging ([[More...|doc/anonymous_internet/pidgin]])\n"
-#| "* [OnionShare](https://onionshare.org/) for anonymous filesharing\n"
-#| "* [Thunderbird](https://www.thunderbird.net/) email client with [Enigmail](https://www.enigmail.net/) for OpenPGP support, also an RSS and Atom news feed reader ([[More...|doc/anonymous_internet/thunderbird]])\n"
-#| "* [Aircrack-ng](http://aircrack-ng.org/) for wireless network auditing\n"
-#| "* [Electrum](https://electrum.org/), an easy-to-use bitcoin client ([[More...|doc/anonymous_internet/electrum]])\n"
+#, no-wrap
msgid ""
"* [Tor](https://www.torproject.org) with:\n"
" - [[stream isolation|contribute/design/stream_isolation]]\n"
@@ -106,22 +82,36 @@ msgstr ""
"* [Tor](https://www.torproject.org) con:\n"
" - [[aislamiento de streams|contribute/design/stream_isolation]]\n"
" - soporte para puentes normales, obfs2, obfs3, obfs4, y ScrambleSuit\n"
-" - la interfaz gráfica Onion Circuits ([[Más...|doc/anonymous_internet/tor_status#circuits]])\n"
-"* [NetworkManager](http://projects.gnome.org/NetworkManager/) para configurar fácilmente\n"
+" - la interfaz gráfica Onion Circuits ([[Más...|doc/anonymous_internet/"
+"tor_status#circuits]])\n"
+"* [NetworkManager](http://projects.gnome.org/NetworkManager/) para "
+"configurar fácilmente\n"
"la red ([[Más...|doc/anonymous_internet/networkmanager]])\n"
-"* [Tor Browser](https://www.torproject.org/projects/torbrowser.html.en) ([[Más...|doc/anonymous_internet/Tor_Browser]]), un navegador web basado en [Mozilla Firefox](http://getfirefox.com) y modificado para proteger tu anonimato con:\n"
-" - [Torbutton](https://www.torproject.org/docs/torbutton) para el anonimato y la protección contra el malvado JavaScript\n"
+"* [Tor Browser](https://www.torproject.org/projects/torbrowser.html.en) "
+"([[Más...|doc/anonymous_internet/Tor_Browser]]), un navegador web basado en ["
+"Mozilla Firefox](http://getfirefox.com) y modificado para proteger tu "
+"anonimato con:\n"
+" - [Torbutton](https://www.torproject.org/docs/torbutton) para el anonimato "
+"y la protección contra el malvado JavaScript\n"
" - todas las cookies se tratan como cookies de sesión por defecto;\n"
" - [HTTPS Everywhere](https://www.eff.org/https-everywhere)\n"
" permite conecciones cifradas con SSL a gran cantidad de servidores web\n"
-" - [NoScript](http://noscript.net/) para tener más control sobre JavaScript.\n"
-" - [uBlock Origin](https://github.com/gorhill/uBlock/) para remover publicidad.\n"
+" - [NoScript](http://noscript.net/) para tener más control sobre JavaScript."
+"\n"
+" - [uBlock Origin](https://github.com/gorhill/uBlock/) para remover "
+"publicidad.\n"
"* [Pidgin](http://www.pidgin.im/) preconfigurado con\n"
-" [OTR](http://www.cypherpunks.ca/otr/index.php) para mensajería Off-the-Record ([[Más...|doc/anonymous_internet/pidgin]])\n"
-"* [OnionShare](https://onionshare.org/) para compartir archivos de manera anónima.\n"
-"* [Thunderbird](https://www.thunderbird.net/) con [Enigmail](https://www.enigmail.net/) para soporte OpenPGP, también con lector de noticias RSS y Atom ([[Más...|doc/anonymous_internet/thunderbird]])\n"
+" [OTR](http://www.cypherpunks.ca/otr/index.php) para mensajería Off-the-"
+"Record ([[Más...|doc/anonymous_internet/pidgin]])\n"
+"* [OnionShare](https://onionshare.org/) para compartir archivos de manera "
+"anónima.\n"
+"* [Thunderbird](https://www.thunderbird.net/) con "
+"[Enigmail](https://www.enigmail.net/) para soporte OpenPGP, también con "
+"lector de noticias RSS y Atom ([[Más...|doc/anonymous_internet/thunderbird]])"
+"\n"
"* [Aircrack-ng](http://aircrack-ng.org/) para auditoría de redes wireless\n"
-"* [Electrum](https://electrum.org/), cliente de bitcoin fácil de usar ([[Más...|doc/anonymous_internet/electrum]])\n"
+"* [Electrum](https://electrum.org/), cliente de bitcoin fácil de usar "
+"([[Más...|doc/anonymous_internet/electrum]])\n"
#. type: Title -
#, no-wrap
diff --git a/wiki/src/donate.ar.po b/wiki/src/donate.ar.po
index 7a342c6..25020c0 100644
--- a/wiki/src/donate.ar.po
+++ b/wiki/src/donate.ar.po
@@ -7,7 +7,7 @@
msgid ""
msgstr ""
"Project-Id-Version: PACKAGE VERSION\n"
-"POT-Creation-Date: 2019-10-03 01:03+0000\n"
+"POT-Creation-Date: 2019-12-07 15:11+0000\n"
"PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
"Last-Translator: FULL NAME <EMAIL@ADDRESS>\n"
"Language-Team: LANGUAGE <LL@li.org>\n"
@@ -560,6 +560,25 @@ msgstr ""
msgid "Germany"
msgstr ""
+#. type: Content of: <div><div><h4>
+msgid "Corporate matching donation programs"
+msgstr ""
+
+#. type: Content of: <div><div><p>
+msgid ""
+"If your company has a matching donation program, for example through "
+"Benevity, you might be able to donate to Tails through <strong>Riseup Labs</"
+"strong>, which is a 501(c)(3) non-profit in the USA."
+msgstr ""
+
+#. type: Content of: <div><div><p>
+msgid ""
+"When doing so, if you cannot specify that your donation is for Tails, please "
+"let us know at <a href=\"mailto:tails-accounting@boum.org\">tails-"
+"accounting@boum.org</a> so we can attribute your donation to Tails "
+"specifically."
+msgstr ""
+
#. type: Content of: <div><div><h3>
msgid "How we spend our money"
msgstr ""
diff --git a/wiki/src/donate.ca.po b/wiki/src/donate.ca.po
index 1cef8d4..57d0f22 100644
--- a/wiki/src/donate.ca.po
+++ b/wiki/src/donate.ca.po
@@ -7,7 +7,7 @@
msgid ""
msgstr ""
"Project-Id-Version: PACKAGE VERSION\n"
-"POT-Creation-Date: 2019-10-03 01:03+0000\n"
+"POT-Creation-Date: 2019-12-07 15:11+0000\n"
"PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
"Last-Translator: FULL NAME <EMAIL@ADDRESS>\n"
"Language-Team: LANGUAGE <LL@li.org>\n"
@@ -560,6 +560,25 @@ msgstr ""
msgid "Germany"
msgstr ""
+#. type: Content of: <div><div><h4>
+msgid "Corporate matching donation programs"
+msgstr ""
+
+#. type: Content of: <div><div><p>
+msgid ""
+"If your company has a matching donation program, for example through "
+"Benevity, you might be able to donate to Tails through <strong>Riseup Labs</"
+"strong>, which is a 501(c)(3) non-profit in the USA."
+msgstr ""
+
+#. type: Content of: <div><div><p>
+msgid ""
+"When doing so, if you cannot specify that your donation is for Tails, please "
+"let us know at <a href=\"mailto:tails-accounting@boum.org\">tails-"
+"accounting@boum.org</a> so we can attribute your donation to Tails "
+"specifically."
+msgstr ""
+
#. type: Content of: <div><div><h3>
msgid "How we spend our money"
msgstr ""
diff --git a/wiki/src/donate.de.po b/wiki/src/donate.de.po
index 7d895e2..54deaf2 100644
--- a/wiki/src/donate.de.po
+++ b/wiki/src/donate.de.po
@@ -6,7 +6,7 @@
msgid ""
msgstr ""
"Project-Id-Version: \n"
-"POT-Creation-Date: 2019-10-03 01:03+0000\n"
+"POT-Creation-Date: 2019-12-07 15:11+0000\n"
"PO-Revision-Date: 2018-10-13 11:08+0200\n"
"Last-Translator: Tails translators\n"
"Language-Team: \n"
@@ -823,6 +823,25 @@ msgstr ""
msgid "Germany"
msgstr ""
+#. type: Content of: <div><div><h4>
+msgid "Corporate matching donation programs"
+msgstr ""
+
+#. type: Content of: <div><div><p>
+msgid ""
+"If your company has a matching donation program, for example through "
+"Benevity, you might be able to donate to Tails through <strong>Riseup Labs</"
+"strong>, which is a 501(c)(3) non-profit in the USA."
+msgstr ""
+
+#. type: Content of: <div><div><p>
+msgid ""
+"When doing so, if you cannot specify that your donation is for Tails, please "
+"let us know at <a href=\"mailto:tails-accounting@boum.org\">tails-"
+"accounting@boum.org</a> so we can attribute your donation to Tails "
+"specifically."
+msgstr ""
+
#. type: Content of: <div><div><h3>
msgid "How we spend our money"
msgstr "Wie wir unser Geld verwenden"
diff --git a/wiki/src/donate.es.po b/wiki/src/donate.es.po
index e7b0ddb..67087a8 100644
--- a/wiki/src/donate.es.po
+++ b/wiki/src/donate.es.po
@@ -7,11 +7,11 @@ msgid ""
msgstr ""
"Project-Id-Version: PACKAGE VERSION\n"
"Report-Msgid-Bugs-To: tails-l10n@boum.org\n"
-"POT-Creation-Date: 2019-10-03 01:03+0000\n"
+"POT-Creation-Date: 2019-12-07 15:11+0000\n"
"PO-Revision-Date: 2019-11-19 03:36+0000\n"
"Last-Translator: emmapeel <emma.peel@riseup.net>\n"
-"Language-Team: Spanish <https://translate.tails.boum.org/projects/tails/"
-"src-donate/es/>\n"
+"Language-Team: Spanish <https://translate.tails.boum.org/projects/tails/src-"
+"donate/es/>\n"
"Language: es\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
@@ -30,8 +30,8 @@ msgid ""
"\"]]"
msgstr ""
"[[!meta stylesheet=\"bootstrap.min\" rel=\"stylesheet\" title=\"\"]] [[!meta "
-"stylesheet=\"donate\" rel=\"stylesheet\" title=\"\"]] [[!meta script=\""
-"donate\"]]"
+"stylesheet=\"donate\" rel=\"stylesheet\" title=\"\"]] [[!meta script=\"donate"
+"\"]]"
#. type: Content of: <div><div><h2>
msgid ""
@@ -404,10 +404,10 @@ msgid ""
"\"sub250\"/><label for=\"sub250\">$250</label> <input type=\"radio\" name="
"\"a3\" value=\"500\" id=\"sub500\"/><label for=\"sub500\">$500</label>"
msgstr ""
-"<input type=\"radio\" name=\"a3\" value=\"100\" id=\"sub100\"/><label for=\""
-"sub100\">$100</label> <input type=\"radio\" name=\"a3\" value=\"250\" id=\""
-"sub250\"/><label for=\"sub250\">$250</label> <input type=\"radio\" name=\""
-"a3\" value=\"500\" id=\"sub500\"/><label for=\"sub500\">$500</label>"
+"<input type=\"radio\" name=\"a3\" value=\"100\" id=\"sub100\"/><label for="
+"\"sub100\">$100</label> <input type=\"radio\" name=\"a3\" value=\"250\" id="
+"\"sub250\"/><label for=\"sub250\">$250</label> <input type=\"radio\" name="
+"\"a3\" value=\"500\" id=\"sub500\"/><label for=\"sub500\">$500</label>"
#. type: Content of: <div><div><div><div><form>
msgid ""
@@ -452,20 +452,20 @@ msgid ""
"\"pp_20\"/><label for=\"pp_20\">$20</label> <input type=\"radio\" name="
"\"amount\" value=\"50\" id=\"pp_50\"/><label for=\"pp_50\">$50</label>"
msgstr ""
-"<input type=\"hidden\" name=\"cmd\" value=\"_donations\"/> <input type=\""
-"hidden\" name='business' value=\"tailsriseuplabs@riseup.net\"/> <input type="
-"\"hidden\" name=\"currency_code\" value=\"USD\" id=\"currency_code\"/> <"
-"input type=\"hidden\" name=\"item_name\" value=\"Donación a Tails\"/> <input "
-"type=\"hidden\" name=\"no_note\" value=\"1\"/> <input type=\"hidden\" name=\""
-"return\" class=\"return-url\" value=\"https://tails.boum.org/donate/thanks\""
-"/> <input type=\"hidden\" name=\"cancel_return\" class=\"return-url\" value="
-"\"https://tails.boum.org/donate/canceled\"/> <input name=\"lc\" type=\""
-"hidden\" value=\"US\"/> <input type=\"radio\" name=\"amount\" value=\"5\" id="
-"\"pp_5\" checked=\"checked\"/><label for=\"pp_5\">$5</label> <input type=\""
-"radio\" name=\"amount\" value=\"10\" id=\"pp_10\"/><label for=\"pp_10\""
-">$10</label> <input type=\"radio\" name=\"amount\" value=\"20\" id=\"pp_20\""
-"/><label for=\"pp_20\">$20</label> <input type=\"radio\" name=\"amount\" "
-"value=\"50\" id=\"pp_50\"/><label for=\"pp_50\">$50</label>"
+"<input type=\"hidden\" name=\"cmd\" value=\"_donations\"/> <input type="
+"\"hidden\" name='business' value=\"tailsriseuplabs@riseup.net\"/> <input "
+"type=\"hidden\" name=\"currency_code\" value=\"USD\" id=\"currency_code\"/> "
+"<input type=\"hidden\" name=\"item_name\" value=\"Donación a Tails\"/> "
+"<input type=\"hidden\" name=\"no_note\" value=\"1\"/> <input type=\"hidden\" "
+"name=\"return\" class=\"return-url\" value=\"https://tails.boum.org/donate/"
+"thanks\"/> <input type=\"hidden\" name=\"cancel_return\" class=\"return-url"
+"\" value=\"https://tails.boum.org/donate/canceled\"/> <input name=\"lc\" "
+"type=\"hidden\" value=\"US\"/> <input type=\"radio\" name=\"amount\" value="
+"\"5\" id=\"pp_5\" checked=\"checked\"/><label for=\"pp_5\">$5</label> <input "
+"type=\"radio\" name=\"amount\" value=\"10\" id=\"pp_10\"/><label for="
+"\"pp_10\">$10</label> <input type=\"radio\" name=\"amount\" value=\"20\" id="
+"\"pp_20\"/><label for=\"pp_20\">$20</label> <input type=\"radio\" name="
+"\"amount\" value=\"50\" id=\"pp_50\"/><label for=\"pp_50\">$50</label>"
#. type: Content of: <div><div><div><div><form>
#, fuzzy
@@ -752,6 +752,25 @@ msgstr ""
msgid "Germany"
msgstr ""
+#. type: Content of: <div><div><h4>
+msgid "Corporate matching donation programs"
+msgstr ""
+
+#. type: Content of: <div><div><p>
+msgid ""
+"If your company has a matching donation program, for example through "
+"Benevity, you might be able to donate to Tails through <strong>Riseup Labs</"
+"strong>, which is a 501(c)(3) non-profit in the USA."
+msgstr ""
+
+#. type: Content of: <div><div><p>
+msgid ""
+"When doing so, if you cannot specify that your donation is for Tails, please "
+"let us know at <a href=\"mailto:tails-accounting@boum.org\">tails-"
+"accounting@boum.org</a> so we can attribute your donation to Tails "
+"specifically."
+msgstr ""
+
#. type: Content of: <div><div><h3>
msgid "How we spend our money"
msgstr "Cómo gastamos el dinero"
diff --git a/wiki/src/donate.fa.po b/wiki/src/donate.fa.po
index 4b841e0..6aa5639 100644
--- a/wiki/src/donate.fa.po
+++ b/wiki/src/donate.fa.po
@@ -7,7 +7,7 @@
msgid ""
msgstr ""
"Project-Id-Version: PACKAGE VERSION\n"
-"POT-Creation-Date: 2019-10-03 01:03+0000\n"
+"POT-Creation-Date: 2019-12-07 15:11+0000\n"
"PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
"Last-Translator: FULL NAME <EMAIL@ADDRESS>\n"
"Language-Team: LANGUAGE <LL@li.org>\n"
@@ -561,6 +561,25 @@ msgstr ""
msgid "Germany"
msgstr ""
+#. type: Content of: <div><div><h4>
+msgid "Corporate matching donation programs"
+msgstr ""
+
+#. type: Content of: <div><div><p>
+msgid ""
+"If your company has a matching donation program, for example through "
+"Benevity, you might be able to donate to Tails through <strong>Riseup Labs</"
+"strong>, which is a 501(c)(3) non-profit in the USA."
+msgstr ""
+
+#. type: Content of: <div><div><p>
+msgid ""
+"When doing so, if you cannot specify that your donation is for Tails, please "
+"let us know at <a href=\"mailto:tails-accounting@boum.org\">tails-"
+"accounting@boum.org</a> so we can attribute your donation to Tails "
+"specifically."
+msgstr ""
+
#. type: Content of: <div><div><h3>
msgid "How we spend our money"
msgstr ""
diff --git a/wiki/src/donate.fr.po b/wiki/src/donate.fr.po
index b1499a6..95bd53c 100644
--- a/wiki/src/donate.fr.po
+++ b/wiki/src/donate.fr.po
@@ -7,7 +7,7 @@ msgid ""
msgstr ""
"Project-Id-Version: Tails\n"
"Report-Msgid-Bugs-To: tails-l10n@boum.org\n"
-"POT-Creation-Date: 2019-10-10 11:28+0200\n"
+"POT-Creation-Date: 2019-12-07 15:11+0000\n"
"PO-Revision-Date: 2019-10-09 09:05+0000\n"
"Last-Translator: xin <xin@riseup.net>\n"
"Language-Team: Tails translators <tails@boum.org>\n"
@@ -733,6 +733,31 @@ msgstr "04177 Leipzig"
msgid "Germany"
msgstr "Allemagne"
+#. type: Content of: <div><div><h4>
+msgid "Corporate matching donation programs"
+msgstr ""
+
+#. type: Content of: <div><div><p>
+msgid ""
+"If your company has a matching donation program, for example through "
+"Benevity, you might be able to donate to Tails through <strong>Riseup Labs</"
+"strong>, which is a 501(c)(3) non-profit in the USA."
+msgstr ""
+
+#. type: Content of: <div><div><p>
+#, fuzzy
+#| msgid ""
+#| "If you need a donation receipt, ask <a href=\"mailto:tails-"
+#| "accounting@boum.org\">tails-accounting@boum.org</a>."
+msgid ""
+"When doing so, if you cannot specify that your donation is for Tails, please "
+"let us know at <a href=\"mailto:tails-accounting@boum.org\">tails-"
+"accounting@boum.org</a> so we can attribute your donation to Tails "
+"specifically."
+msgstr ""
+"Si vous avez besoin d'un reçu de don, demandez à <a href=\"mailto:tails-"
+"accounting@boum.org\">tails-accounting@boum.org</a>."
+
#. type: Content of: <div><div><h3>
msgid "How we spend our money"
msgstr "Comment nous dépensons notre argent"
diff --git a/wiki/src/donate.html b/wiki/src/donate.html
index 6d4321d..3b5f74a 100644
--- a/wiki/src/donate.html
+++ b/wiki/src/donate.html
@@ -483,6 +483,26 @@ permitted by law.</strong></p>
</div> <!-- .row -->
+<div id="other-ways-3" class="row">
+
+ <div class="col-md-7">
+
+ <h4>Corporate matching donation programs</h4>
+
+ <p>If your company has a matching donation program, for example
+ through Benevity, you might be able to donate to Tails through
+ <strong>Riseup Labs</strong>, which is a 501(c)(3) non-profit in the
+ USA.</p>
+
+ <p>When doing so, if you cannot specify that your donation is for
+ Tails, please let us know at
+ <a href="mailto:tails-accounting@boum.org">tails-accounting@boum.org</a>
+ so we can attribute your donation to Tails specifically.</p>
+
+ </div>
+
+</div>
+
<div id="expenses" class="row">
<div class="col-md-12">
diff --git a/wiki/src/donate.id.po b/wiki/src/donate.id.po
index 6083e38..db30054 100644
--- a/wiki/src/donate.id.po
+++ b/wiki/src/donate.id.po
@@ -6,7 +6,7 @@
msgid ""
msgstr ""
"Project-Id-Version: \n"
-"POT-Creation-Date: 2019-10-03 01:03+0000\n"
+"POT-Creation-Date: 2019-12-07 15:11+0000\n"
"PO-Revision-Date: 2018-10-13 11:08+0200\n"
"Last-Translator: Tails translators\n"
"Language-Team: \n"
@@ -560,6 +560,25 @@ msgstr ""
msgid "Germany"
msgstr ""
+#. type: Content of: <div><div><h4>
+msgid "Corporate matching donation programs"
+msgstr ""
+
+#. type: Content of: <div><div><p>
+msgid ""
+"If your company has a matching donation program, for example through "
+"Benevity, you might be able to donate to Tails through <strong>Riseup Labs</"
+"strong>, which is a 501(c)(3) non-profit in the USA."
+msgstr ""
+
+#. type: Content of: <div><div><p>
+msgid ""
+"When doing so, if you cannot specify that your donation is for Tails, please "
+"let us know at <a href=\"mailto:tails-accounting@boum.org\">tails-"
+"accounting@boum.org</a> so we can attribute your donation to Tails "
+"specifically."
+msgstr ""
+
#. type: Content of: <div><div><h3>
msgid "How we spend our money"
msgstr ""
diff --git a/wiki/src/donate.it.po b/wiki/src/donate.it.po
index d5ef124..ed73449 100644
--- a/wiki/src/donate.it.po
+++ b/wiki/src/donate.it.po
@@ -7,7 +7,7 @@ msgid ""
msgstr ""
"Project-Id-Version: \n"
"Report-Msgid-Bugs-To: tails-l10n@boum.org\n"
-"POT-Creation-Date: 2019-10-03 01:03+0000\n"
+"POT-Creation-Date: 2019-12-07 15:11+0000\n"
"PO-Revision-Date: 2019-11-24 09:36+0000\n"
"Last-Translator: Davide <davidesantoro@mail.ru>\n"
"Language-Team: \n"
@@ -839,6 +839,25 @@ msgstr ""
msgid "Germany"
msgstr "Germany"
+#. type: Content of: <div><div><h4>
+msgid "Corporate matching donation programs"
+msgstr ""
+
+#. type: Content of: <div><div><p>
+msgid ""
+"If your company has a matching donation program, for example through "
+"Benevity, you might be able to donate to Tails through <strong>Riseup Labs</"
+"strong>, which is a 501(c)(3) non-profit in the USA."
+msgstr ""
+
+#. type: Content of: <div><div><p>
+msgid ""
+"When doing so, if you cannot specify that your donation is for Tails, please "
+"let us know at <a href=\"mailto:tails-accounting@boum.org\">tails-"
+"accounting@boum.org</a> so we can attribute your donation to Tails "
+"specifically."
+msgstr ""
+
#. type: Content of: <div><div><h3>
msgid "How we spend our money"
msgstr "Come utilizzeremo quei soldi"
diff --git a/wiki/src/donate.pl.po b/wiki/src/donate.pl.po
index ec1efba..009643b 100644
--- a/wiki/src/donate.pl.po
+++ b/wiki/src/donate.pl.po
@@ -7,7 +7,7 @@
msgid ""
msgstr ""
"Project-Id-Version: PACKAGE VERSION\n"
-"POT-Creation-Date: 2019-10-03 01:03+0000\n"
+"POT-Creation-Date: 2019-12-07 15:11+0000\n"
"PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
"Last-Translator: FULL NAME <EMAIL@ADDRESS>\n"
"Language-Team: LANGUAGE <LL@li.org>\n"
@@ -560,6 +560,25 @@ msgstr ""
msgid "Germany"
msgstr ""
+#. type: Content of: <div><div><h4>
+msgid "Corporate matching donation programs"
+msgstr ""
+
+#. type: Content of: <div><div><p>
+msgid ""
+"If your company has a matching donation program, for example through "
+"Benevity, you might be able to donate to Tails through <strong>Riseup Labs</"
+"strong>, which is a 501(c)(3) non-profit in the USA."
+msgstr ""
+
+#. type: Content of: <div><div><p>
+msgid ""
+"When doing so, if you cannot specify that your donation is for Tails, please "
+"let us know at <a href=\"mailto:tails-accounting@boum.org\">tails-"
+"accounting@boum.org</a> so we can attribute your donation to Tails "
+"specifically."
+msgstr ""
+
#. type: Content of: <div><div><h3>
msgid "How we spend our money"
msgstr ""
diff --git a/wiki/src/donate.pt.po b/wiki/src/donate.pt.po
index 08a9c13..5f4d806 100644
--- a/wiki/src/donate.pt.po
+++ b/wiki/src/donate.pt.po
@@ -7,7 +7,7 @@ msgid ""
msgstr ""
"Project-Id-Version: PACKAGE VERSION\n"
"Report-Msgid-Bugs-To: tails-l10n@boum.org\n"
-"POT-Creation-Date: 2019-10-03 01:03+0000\n"
+"POT-Creation-Date: 2019-12-07 15:11+0000\n"
"PO-Revision-Date: 2019-10-23 11:15+0000\n"
"Last-Translator: emmapeel <emma.peel@riseup.net>\n"
"Language-Team: \n"
@@ -589,6 +589,25 @@ msgstr ""
msgid "Germany"
msgstr ""
+#. type: Content of: <div><div><h4>
+msgid "Corporate matching donation programs"
+msgstr ""
+
+#. type: Content of: <div><div><p>
+msgid ""
+"If your company has a matching donation program, for example through "
+"Benevity, you might be able to donate to Tails through <strong>Riseup Labs</"
+"strong>, which is a 501(c)(3) non-profit in the USA."
+msgstr ""
+
+#. type: Content of: <div><div><p>
+msgid ""
+"When doing so, if you cannot specify that your donation is for Tails, please "
+"let us know at <a href=\"mailto:tails-accounting@boum.org\">tails-"
+"accounting@boum.org</a> so we can attribute your donation to Tails "
+"specifically."
+msgstr ""
+
#. type: Content of: <div><div><h3>
msgid "How we spend our money"
msgstr ""
diff --git a/wiki/src/donate.ru.po b/wiki/src/donate.ru.po
index 4a5f78c..4648d0e 100644
--- a/wiki/src/donate.ru.po
+++ b/wiki/src/donate.ru.po
@@ -7,7 +7,7 @@
msgid ""
msgstr ""
"Project-Id-Version: PACKAGE VERSION\n"
-"POT-Creation-Date: 2019-10-03 01:03+0000\n"
+"POT-Creation-Date: 2019-12-07 15:11+0000\n"
"PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
"Last-Translator: FULL NAME <EMAIL@ADDRESS>\n"
"Language-Team: LANGUAGE <LL@li.org>\n"
@@ -560,6 +560,25 @@ msgstr ""
msgid "Germany"
msgstr ""
+#. type: Content of: <div><div><h4>
+msgid "Corporate matching donation programs"
+msgstr ""
+
+#. type: Content of: <div><div><p>
+msgid ""
+"If your company has a matching donation program, for example through "
+"Benevity, you might be able to donate to Tails through <strong>Riseup Labs</"
+"strong>, which is a 501(c)(3) non-profit in the USA."
+msgstr ""
+
+#. type: Content of: <div><div><p>
+msgid ""
+"When doing so, if you cannot specify that your donation is for Tails, please "
+"let us know at <a href=\"mailto:tails-accounting@boum.org\">tails-"
+"accounting@boum.org</a> so we can attribute your donation to Tails "
+"specifically."
+msgstr ""
+
#. type: Content of: <div><div><h3>
msgid "How we spend our money"
msgstr ""
diff --git a/wiki/src/donate.sr_Latn.po b/wiki/src/donate.sr_Latn.po
index fe3a76a..1929599 100644
--- a/wiki/src/donate.sr_Latn.po
+++ b/wiki/src/donate.sr_Latn.po
@@ -7,7 +7,7 @@
msgid ""
msgstr ""
"Project-Id-Version: PACKAGE VERSION\n"
-"POT-Creation-Date: 2019-10-03 01:03+0000\n"
+"POT-Creation-Date: 2019-12-07 15:11+0000\n"
"PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
"Last-Translator: FULL NAME <EMAIL@ADDRESS>\n"
"Language-Team: LANGUAGE <LL@li.org>\n"
@@ -560,6 +560,25 @@ msgstr ""
msgid "Germany"
msgstr ""
+#. type: Content of: <div><div><h4>
+msgid "Corporate matching donation programs"
+msgstr ""
+
+#. type: Content of: <div><div><p>
+msgid ""
+"If your company has a matching donation program, for example through "
+"Benevity, you might be able to donate to Tails through <strong>Riseup Labs</"
+"strong>, which is a 501(c)(3) non-profit in the USA."
+msgstr ""
+
+#. type: Content of: <div><div><p>
+msgid ""
+"When doing so, if you cannot specify that your donation is for Tails, please "
+"let us know at <a href=\"mailto:tails-accounting@boum.org\">tails-"
+"accounting@boum.org</a> so we can attribute your donation to Tails "
+"specifically."
+msgstr ""
+
#. type: Content of: <div><div><h3>
msgid "How we spend our money"
msgstr ""
diff --git a/wiki/src/donate.tr.po b/wiki/src/donate.tr.po
index bcba03a..c6b8bca 100644
--- a/wiki/src/donate.tr.po
+++ b/wiki/src/donate.tr.po
@@ -7,7 +7,7 @@
msgid ""
msgstr ""
"Project-Id-Version: PACKAGE VERSION\n"
-"POT-Creation-Date: 2019-10-03 01:03+0000\n"
+"POT-Creation-Date: 2019-12-07 15:11+0000\n"
"PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
"Last-Translator: FULL NAME <EMAIL@ADDRESS>\n"
"Language-Team: LANGUAGE <LL@li.org>\n"
@@ -560,6 +560,25 @@ msgstr ""
msgid "Germany"
msgstr ""
+#. type: Content of: <div><div><h4>
+msgid "Corporate matching donation programs"
+msgstr ""
+
+#. type: Content of: <div><div><p>
+msgid ""
+"If your company has a matching donation program, for example through "
+"Benevity, you might be able to donate to Tails through <strong>Riseup Labs</"
+"strong>, which is a 501(c)(3) non-profit in the USA."
+msgstr ""
+
+#. type: Content of: <div><div><p>
+msgid ""
+"When doing so, if you cannot specify that your donation is for Tails, please "
+"let us know at <a href=\"mailto:tails-accounting@boum.org\">tails-"
+"accounting@boum.org</a> so we can attribute your donation to Tails "
+"specifically."
+msgstr ""
+
#. type: Content of: <div><div><h3>
msgid "How we spend our money"
msgstr ""
diff --git a/wiki/src/donate.zh.po b/wiki/src/donate.zh.po
index e1a26f4..af24f01 100644
--- a/wiki/src/donate.zh.po
+++ b/wiki/src/donate.zh.po
@@ -7,7 +7,7 @@ msgid ""
msgstr ""
"Project-Id-Version: PACKAGE VERSION\n"
"Report-Msgid-Bugs-To: tails-l10n@boum.org\n"
-"POT-Creation-Date: 2019-10-03 01:03+0000\n"
+"POT-Creation-Date: 2019-12-07 15:11+0000\n"
"PO-Revision-Date: 2018-07-02 11:21+0000\n"
"Last-Translator: emmapeel <emma.peel@riseup.net>\n"
"Language-Team: LANGUAGE <LL@li.org>\n"
@@ -574,6 +574,25 @@ msgstr ""
msgid "Germany"
msgstr ""
+#. type: Content of: <div><div><h4>
+msgid "Corporate matching donation programs"
+msgstr ""
+
+#. type: Content of: <div><div><p>
+msgid ""
+"If your company has a matching donation program, for example through "
+"Benevity, you might be able to donate to Tails through <strong>Riseup Labs</"
+"strong>, which is a 501(c)(3) non-profit in the USA."
+msgstr ""
+
+#. type: Content of: <div><div><p>
+msgid ""
+"When doing so, if you cannot specify that your donation is for Tails, please "
+"let us know at <a href=\"mailto:tails-accounting@boum.org\">tails-"
+"accounting@boum.org</a> so we can attribute your donation to Tails "
+"specifically."
+msgstr ""
+
#. type: Content of: <div><div><h3>
msgid "How we spend our money"
msgstr ""
diff --git a/wiki/src/donate.zh_TW.po b/wiki/src/donate.zh_TW.po
index bf03a2a..546f109 100644
--- a/wiki/src/donate.zh_TW.po
+++ b/wiki/src/donate.zh_TW.po
@@ -6,7 +6,7 @@ msgid ""
msgstr ""
"Project-Id-Version: Tails l10n\n"
"Report-Msgid-Bugs-To: tails-l10n@boum.org\n"
-"POT-Creation-Date: 2019-10-03 01:03+0000\n"
+"POT-Creation-Date: 2019-12-07 15:11+0000\n"
"PO-Revision-Date: 2018-11-02 16:52+0000\n"
"Last-Translator: Weblate Admin <admin@example.com>\n"
"Language-Team: Tails Chinese translators <jxt@twngo.xyz>\n"
@@ -658,6 +658,25 @@ msgstr ""
msgid "Germany"
msgstr ""
+#. type: Content of: <div><div><h4>
+msgid "Corporate matching donation programs"
+msgstr ""
+
+#. type: Content of: <div><div><p>
+msgid ""
+"If your company has a matching donation program, for example through "
+"Benevity, you might be able to donate to Tails through <strong>Riseup Labs</"
+"strong>, which is a 501(c)(3) non-profit in the USA."
+msgstr ""
+
+#. type: Content of: <div><div><p>
+msgid ""
+"When doing so, if you cannot specify that your donation is for Tails, please "
+"let us know at <a href=\"mailto:tails-accounting@boum.org\">tails-"
+"accounting@boum.org</a> so we can attribute your donation to Tails "
+"specifically."
+msgstr ""
+
#. type: Content of: <div><div><h3>
msgid "How we spend our money"
msgstr "我們如何處理這些金錢"
diff --git a/wiki/src/news/report_2018_01.mdwn b/wiki/src/news/report_2018_01.mdwn
index 715d11a..f3e2809 100644
--- a/wiki/src/news/report_2018_01.mdwn
+++ b/wiki/src/news/report_2018_01.mdwn
@@ -41,11 +41,11 @@ User experience
We published 4 new interviews:
-- 2 from people attending 34C4: [[Daan|blueprint/interviews#Daan]] and
- [[Charles|blueprint/interviews#Charles]].
+- 2 from people attending 34C4: [[Daan|contribute/how/user_experience/interviews/daan]] and
+ [[Charles|contribute/how/user_experience/interviews/charles]].
-- 4 from journalists from Latin America: [[Joana & Orlando|blueprint/interviews#Joana]] and
- [[Claudia & Felix|blueprint/interviews#Claudia]].
+- 4 from journalists from Latin America: [[Joana and Orlando|contribute/how/user_experience/interviews/joana_orlando]] and
+ [[Claudia and Felix|contribute/how/user_experience/interviews/claudia_felix]].
### Additional Software
diff --git a/wiki/src/news/report_2019_01.mdwn b/wiki/src/news/report_2019_01.mdwn
index a7e72ed..fafdee5 100644
--- a/wiki/src/news/report_2019_01.mdwn
+++ b/wiki/src/news/report_2019_01.mdwn
@@ -61,7 +61,7 @@ Documentation and website
User experience
===============
-- We published an [[interview with Bea|blueprint/interviews#Bea]] who is
+- We published an [[interview with Bea|contribute/how/user_experience/bea]] who is
spreading the use of Tails in a grassroots political organization in Latin
America.
diff --git a/wiki/src/upgrade/v1/Tails/1.0~testoverlayfs/amd64/alpha/upgrades.yml b/wiki/src/upgrade/v1/Tails/1.0~testoverlayfs/amd64/alpha/upgrades.yml
index ae8f060..2d52844 100644
--- a/wiki/src/upgrade/v1/Tails/1.0~testoverlayfs/amd64/alpha/upgrades.yml
+++ b/wiki/src/upgrade/v1/Tails/1.0~testoverlayfs/amd64/alpha/upgrades.yml
@@ -13,7 +13,7 @@ upgrades:
url: http://dl.amnesia.boum.org/tails/stable/tails-amd64-1.0~testoverlayfs/tails-amd64-1.0~testoverlayfs.iso
type: full
- target-files:
- - sha256: 725c9d0facab6cf4f0a3f708bbf393d638e2714d6eae0c3292718ae1dd80d373
+ - sha256: 828e55f83829b190ebee8b310b444b779c1cc9930010305368b908021825ecb2
size: 20480
url: http://dl.amnesia.boum.org/tails/stable/iuk/Tails_amd64_1.0~testoverlayfs_to_1.1~testoverlayfs.iuk
type: incremental
diff --git a/wiki/src/upgrade/v1/Tails/1.0~testoverlayfs/amd64/alpha/upgrades.yml.pgp b/wiki/src/upgrade/v1/Tails/1.0~testoverlayfs/amd64/alpha/upgrades.yml.pgp
new file mode 100644
index 0000000..dbe29c7
--- /dev/null
+++ b/wiki/src/upgrade/v1/Tails/1.0~testoverlayfs/amd64/alpha/upgrades.yml.pgp
@@ -0,0 +1,7 @@
+-----BEGIN PGP SIGNATURE-----
+
+iHUEABYKAB0WIQTNTUNRr6aTP1dKmvuQsrS9eu0jXwUCXek5nQAKCRCQsrS9eu0j
+X17DAP9f++yHTBRpRXEhnojS9QG7XoX4y3W9dTGv+zHlg73ixQD+LzPY13Ay0625
+sjLUFxTL0bi1x6bQF68l8hAlSEBamAE=
+=VIY3
+-----END PGP SIGNATURE-----
diff --git a/wiki/src/upgrade/v1/Tails/1.0~testoverlayfs/amd64/stable/upgrades.yml b/wiki/src/upgrade/v1/Tails/1.0~testoverlayfs/amd64/stable/upgrades.yml
index 4424d44..a69ed72 100644
--- a/wiki/src/upgrade/v1/Tails/1.0~testoverlayfs/amd64/stable/upgrades.yml
+++ b/wiki/src/upgrade/v1/Tails/1.0~testoverlayfs/amd64/stable/upgrades.yml
@@ -13,7 +13,7 @@ upgrades:
url: http://dl.amnesia.boum.org/tails/stable/tails-amd64-1.0~testoverlayfs/tails-amd64-1.0~testoverlayfs.iso
type: full
- target-files:
- - sha256: 725c9d0facab6cf4f0a3f708bbf393d638e2714d6eae0c3292718ae1dd80d373
+ - sha256: 828e55f83829b190ebee8b310b444b779c1cc9930010305368b908021825ecb2
size: 20480
url: http://dl.amnesia.boum.org/tails/stable/iuk/Tails_amd64_1.0~testoverlayfs_to_1.1~testoverlayfs.iuk
type: incremental
diff --git a/wiki/src/upgrade/v1/Tails/1.0~testoverlayfs/amd64/stable/upgrades.yml.pgp b/wiki/src/upgrade/v1/Tails/1.0~testoverlayfs/amd64/stable/upgrades.yml.pgp
new file mode 100644
index 0000000..739d41f
--- /dev/null
+++ b/wiki/src/upgrade/v1/Tails/1.0~testoverlayfs/amd64/stable/upgrades.yml.pgp
@@ -0,0 +1,7 @@
+-----BEGIN PGP SIGNATURE-----
+
+iHUEABYKAB0WIQTNTUNRr6aTP1dKmvuQsrS9eu0jXwUCXek5mQAKCRCQsrS9eu0j
+X9qBAQDKvbgoKiTGhvnmImWugYnzZ+2yQIbpAQ6t4SNrf44JJQEAmEYnULR+pUIh
+da8Cc4yeMprWuc0BqsuKqln33LVGqwM=
+=o5wl
+-----END PGP SIGNATURE-----
diff --git a/wiki/src/upgrade/v1/Tails/1.1~testoverlayfs/amd64/alpha/upgrades.yml.pgp b/wiki/src/upgrade/v1/Tails/1.1~testoverlayfs/amd64/alpha/upgrades.yml.pgp
new file mode 100644
index 0000000..eada7a3
--- /dev/null
+++ b/wiki/src/upgrade/v1/Tails/1.1~testoverlayfs/amd64/alpha/upgrades.yml.pgp
@@ -0,0 +1,7 @@
+-----BEGIN PGP SIGNATURE-----
+
+iHUEABYKAB0WIQTNTUNRr6aTP1dKmvuQsrS9eu0jXwUCXen+bwAKCRCQsrS9eu0j
+X339AQC3pP9aMQomDgKIBdMf29ZdgFTXdQsNK1nNWEbkn5G86wEAlXd2aeIhAdSS
+/fcpi+5FR6l+cHR5XYNhwffSQPPoAAo=
+=ulNa
+-----END PGP SIGNATURE-----
diff --git a/wiki/src/upgrade/v1/Tails/1.1~testoverlayfs/amd64/stable/upgrades.yml.pgp b/wiki/src/upgrade/v1/Tails/1.1~testoverlayfs/amd64/stable/upgrades.yml.pgp
new file mode 100644
index 0000000..f555865
--- /dev/null
+++ b/wiki/src/upgrade/v1/Tails/1.1~testoverlayfs/amd64/stable/upgrades.yml.pgp
@@ -0,0 +1,7 @@
+-----BEGIN PGP SIGNATURE-----
+
+iHUEABYKAB0WIQTNTUNRr6aTP1dKmvuQsrS9eu0jXwUCXen+egAKCRCQsrS9eu0j
+X2W0AP9dqVRrxNgGrfykFgCnUthATQwXSge6QpX69e2dmsFe4AEAnvTpDb2Oz3oD
+yAtMY0F8lHX20JnXzF0UCLUZ8XioggE=
+=qKOA
+-----END PGP SIGNATURE-----
diff --git a/wiki/src/upgrade/v1/Tails/4.0~rc1/amd64/alpha/upgrades.yml b/wiki/src/upgrade/v1/Tails/4.0~rc1/amd64/alpha/upgrades.yml
index a1c3efa..79b671e 100644
--- a/wiki/src/upgrade/v1/Tails/4.0~rc1/amd64/alpha/upgrades.yml
+++ b/wiki/src/upgrade/v1/Tails/4.0~rc1/amd64/alpha/upgrades.yml
@@ -3,3 +3,18 @@ build-target: amd64
channel: alpha
product-name: Tails
product-version: 4.0~rc1
+upgrades:
+- details-url: https://tails.boum.org/news/version_4.0/
+ type: major
+ upgrade-paths:
+ - target-files:
+ - sha256: 26469ff8f760cf90b349dc20b6159dfa7cf49725d2e86a626baeac7287ca25eb
+ size: 1135089664
+ url: http://dl.amnesia.boum.org/tails/stable/tails-amd64-4.0/tails-amd64-4.0.iso
+ type: full
+ - target-files:
+ - sha256: ab7f224cecc124e0a276d3e31a54ff4f87c8cb8852d6584b5c8aa240005d3081
+ size: 145756160
+ url: http://dl.amnesia.boum.org/tails/stable/iuk/Tails_amd64_4.0~rc1_to_4.0.iuk
+ type: incremental
+ version: '4.0'
diff --git a/wiki/src/upgrade/v1/Tails/4.0~rc1/amd64/alpha/upgrades.yml.pgp b/wiki/src/upgrade/v1/Tails/4.0~rc1/amd64/alpha/upgrades.yml.pgp
index 68f4bdf..97caa65 100644
--- a/wiki/src/upgrade/v1/Tails/4.0~rc1/amd64/alpha/upgrades.yml.pgp
+++ b/wiki/src/upgrade/v1/Tails/4.0~rc1/amd64/alpha/upgrades.yml.pgp
@@ -1,7 +1,7 @@
-----BEGIN PGP SIGNATURE-----
-iHUEABYKAB0WIQTNTUNRr6aTP1dKmvuQsrS9eu0jXwUCXW2OBgAKCRCQsrS9eu0j
-X6gpAQDHH63G9BJRcL/+TZfYD81ITqaX+3vFmIM4vK45QO6QZgD/Sq7zZpM4DenS
-A/YF3ZZnbuH/FdZD4be7ZH82d1LxoAY=
-=SJ2U
+iHUEABYKAB0WIQTNTUNRr6aTP1dKmvuQsrS9eu0jXwUCXek7BwAKCRCQsrS9eu0j
+XwFbAQCyPrFjCAdUjFKOo3dQnJuHJkr0K91tN9NNhEYaByzayQEA0KJOZUw1H98P
+gixpNN7U2zDR723BbzLsS9M2V73Y+Qc=
+=dZRp
-----END PGP SIGNATURE-----