summaryrefslogtreecommitdiffstats
diff options
context:
space:
mode:
authorTails developers <amnesia@boum.org>2014-03-03 10:44:43 +0100
committerTails developers <amnesia@boum.org>2014-03-03 10:44:43 +0100
commitc0cd62c46f8ef1d4682c1a72b80ed45b21083578 (patch)
tree5c0411250c7e012e7eeb3db51781f77bf07df39d
parent477fe68014eb50f75d35c655962f6fcdd3107006 (diff)
Document email commands to Redmine
-rw-r--r--wiki/src/contribute/working_together/Redmine.mdwn37
1 files changed, 37 insertions, 0 deletions
diff --git a/wiki/src/contribute/working_together/Redmine.mdwn b/wiki/src/contribute/working_together/Redmine.mdwn
index c1a7e25..e730356 100644
--- a/wiki/src/contribute/working_together/Redmine.mdwn
+++ b/wiki/src/contribute/working_together/Redmine.mdwn
@@ -11,3 +11,40 @@ more power.
Some documentation about how we are using Redmine is available in the
[[contribute/working_together]] pages. See also the [[review and merge
process|contribute/merge_policy/review]] documentation.
+
+Email commands
+==============
+
+Create a ticket by email
+------------------------
+
+You need to provide all the required fields in the body of the email, and the
+syntax is case sensitive. For example this works:
+
+ To: redmine@labs.riseup.net
+ Subject: Test creating a ticket by email
+
+ Project: tails
+ Tracker: Feature
+ Status: Confirmed
+ Priority: Low
+ Type of work: Test
+
+ It should be possible to create a ticket by sending an email to Redmine.
+
+If you send attachments with your email they will also be attached to the
+ticket. For example your OpenPGP signature :)
+
+Updating a ticket by email
+--------------------------
+
+An easy trick is to reply to an email notification about that ticket. Then only
+include in the body of the email the fields that you want to change, and a
+description for your changes. For example:
+
+ To: redmine@labs.riseup.net
+ Subject: Re: [Tails - Feature #6813] (Confirmed) Test creating a ticket by email
+
+ Status: Resolved
+
+ This works but Redmine is quite picky on the syntax...