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authorsajolida <sajolida@pimienta.org>2018-04-17 09:29:16 +0000
committersajolida <sajolida@pimienta.org>2018-04-17 09:29:16 +0000
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parent7db2ffb4d16918e8e5706d6f5c5cce97cec66d6f (diff)
Create blueprint on user survey (#14545)
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+[[!tails_ticket 14545]]
+
+Related blueprints:
+
+- [[blueprint/better_metrics]]
+- [[blueprint/interviews]]
+- [[blueprint/personas]]
+
+Similar surveys
+---------------
+
+- Matomo
+ - <https://matomo.org/blog/2011/06/piwik-community-survey-here-are-the-results/>
+ - <https://survey.piwik.org/index.php/151125>
+ - <https://matomo.org/blog/2017/11/community-survey-revealed-discover-the-profile-of-a-piwik-user/>
+
+Possible research questions
+---------------------------
+
+- Size of user base
+
+ - How many users do we really have?
+ - Right now we only have number of boots per day but combining this
+ with how frequently people use Tails, we could extrapolate rough
+ number of users and maybe usage categories (fraction of frequent
+ users and occasional users, etc.).
+
+- Technical skills
+
+ - How technically skilled are our users?
+ - How big is the difference between the technical skills of our target
+ audience and real audience?
+ - Is there a match between how hard Tails is to use and the skills of
+ our actual users?
+
+- Region
+
+ - Is Tails useful and accessible by a global audience?
+ - Information on where Tails is used the most is very helpful for
+ fundraising, outreach, or translation efforts.
+
+- User tasks
+
+ - What are people using Tails the most?
+ - This would help us clarify what are the most important features of
+ Tails and prioritize incremental improvements.
+ - What is missing the most in Tails?
+ - This would help us build a better roadmap.