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-[[!meta title="Front Desk"]]
- - Do user support by email:
- - Reply to bug reports received on firstname.lastname@example.org (empty reports might
- be silently ignored).
- - Reply to private user support requests received on
- - Improve the list of [[known issues|support/known_issues]] and [[FAQ|support/faq]] incrementally based on the work done by email, and do
- whatever small tasks will make the frontdesk job's easier in the future.
- - Based on users reports, gather information on compatibility in
- between Tails and Mac computers according to [[!tails_ticket 9315]].
- - Do user support on XMPP if you feel like it.
-General communication watchdog
- - Try to do something about the
- [new tickets](https://labs.riseup.net/code/projects/tails/issues?query_id=157)
- that appear in Redmine. An Atom feed is available for easier
- monitoring, see the link at the bottom of that page.
- - Administer and moderate our general purpose public mailing lists:
- - [email@example.com](https://mailman.boum.org/admin/tails-dev)
- - [firstname.lastname@example.org](https://mailman.boum.org/admin/tails-l10n)
- - [email@example.com](https://mailman.boum.org/admin/tails-project)
- - [firstname.lastname@example.org](https://mailman.boum.org/admin/tails-testers)
- - [email@example.com](https://mailman.boum.org/admin/tails-ux)