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-[[!meta title="Front Desk"]]
-
-[[!toc]]
-
-User support
-============
-
- - Do user support by email:
- - Reply to bug reports received on tails-bugs@boum.org (empty reports might
- be silently ignored).
- - Reply to private user support requests received on
- [[tails-support-private@boum.org|about/contact#tails-support-private]].
- - Improve the list of [[known issues|support/known_issues]] and [[FAQ|support/faq]] incrementally based on the work done by email, and do
- whatever small tasks will make the frontdesk job's easier in the future.
- - Based on users reports, gather information on compatibility in
- between Tails and Mac computers according to [[!tails_ticket 9315]].
- - Do user support on XMPP if you feel like it.
-
-General communication watchdog
-==============================
-
- - Try to do something about the
- [new tickets](https://labs.riseup.net/code/projects/tails/issues?query_id=157)
- that appear in Redmine. An Atom feed is available for easier
- monitoring, see the link at the bottom of that page.
- - Administer and moderate our general purpose public mailing lists:
- - [tails-dev@boum.org](https://mailman.boum.org/admin/tails-dev)
- - [tails-l10n@boum.org](https://mailman.boum.org/admin/tails-l10n)
- - [tails-project@boum.org](https://mailman.boum.org/admin/tails-project)
- - [tails-testers@boum.org](https://mailman.boum.org/admin/tails-testers)
- - [tails-ux@boum.org](https://mailman.boum.org/admin/tails-ux)